24/7 Virtual Video Visits

Real Steelhealth care / fitness

24/7 Virtual Video Visits

24/7 Virtual Video Visits

Connect immediately with our medical providers for a live health care visit via your phone, tablet or personal computer 24 hours a day. Wherever you may be, Bon Secours Mercy Health 24/7 is there for you and your family. There’s no need for an appointment – it only takes minutes to sign up and connect!

For fast, convenient health care, simply download this app and enroll for free. When you need a virtual medical visit, tap the app and a 24/7 provider will be with you in minutes. It’s that easy to get peace of mind.

Visits are just $49 and may be covered by your health insurance. In-app credit card payment makes it easy and convenient and provides you with an electronic receipt you can submit to your health plan for possible reimbursement.

Choose a provider from an available list of board-certified physicians, licensed physician assistants and certified nurse practitioners. Depending on the issue at hand, our provider can diagnose, suggest follow up, and even prescribe medications that can be filled at a pharmacy near you.

A Bon Secours Mercy Health 24/7 virtual visit makes receiving care for common ailments affordable, convenient and fast. Common issues include:
• Bronchitis
• Cough
• Sinus infection
• Sore throat
• Urinary tract infection
• Vomiting
• Diarrhea
• Fever
• Pinkeye
• Flu
• Sprains and strains
• Cold
• Respiratory infection
• Headache
• Depression
• Anxiety
• Weight concerns
• Smoking cessation

Our Virtual Visit 24/7 app features include:
• Live video visits with secure messaging features
• Easy access to board-certified physicians, licensed physician assistants and certified nurse practitioners
• Service available 24/7, every day of the year
• Expert preventive care advice about recommend tests and immunizations such as flu shots, mammograms, etc.

If you already have an electronic medical record established through Bon Secours MyChart, a summary of your 24/7 visit will be posted to your electronic medical record. Bon Secours Mercy Health 24/7 takes your privacy very seriously. Your visit is secure and HIPAA compliant.

If you are an Apple Health user you will have the option to share important health information with your provider during your video visit. Sharing Apple Health data is optional but allows the provider to see heart rate, weight, and other health information to help them make a more accurate diagnosis.



Download the[24/7 Virtual Video Visits]@iPhone App

Download the APP!
24/7 Virtual Video Visits|Download the iPhone APP from AppStore

Evaluation at the itunes store

Evaluation of iPhone App [24/7 Virtual Video Visits] at itunes store

  • newest version:4.8 out of 5 stars (4.8 / 5)4.84414
  • All versions:4.8 out of 5 stars (4.8 / 5)4.84414

Number of people evaluated:802



Screenshots of iPhone Apps [24/7 Virtual Video Visits]

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People reviews

Impression and review of people to iPhone App [24/7 Virtual Video Visits]!

  • Connection Issues
    by cathydivah on 2021-03-30 at 5:20 PM

    It’s my first time doing the Virtual Call/Cisit. Dr Mehta helped me despite the Connection. May be an issue for someone who has bad internet service. Otherwise the reason for my EVisit was taken cared of. Thank you

  • My Review
    by KENT2674DAWG on 2021-01-30 at 11:12 AM

    This experience was very easy and excellent and I would recommend it to anyone.

  • Jaimie Thrift NP
    by Seahorse2804 on 2020-10-21 at 1:11 AM

    Jaimie Thrift was amazing!! Will be following up with her in a month. She took her time and was a good listener .

  • Dr Little was fantastic.
    by DFSJR21 on 2020-10-11 at 12:18 PM

    Dr Little jumped right on my issue, let me explain where i have been with my health, new exactly what to do and prescribe. Fantastic!

  • Why wait
    by n0ttoway on 2020-09-25 at 9:44 PM

    Quick, accurate, reliable treatment in minutes from the convenience of your home.

  • Great first video visit
    by mikesav23015 on 2020-09-16 at 8:06 PM

    Are use the Bon Secours video appointment app and got a great Doctor Who happened to be in New York and he helped me out pretty well and gave good advice very quickly.

    by Fabat54 on 2020-09-10 at 10:55 PM

    I'm trying to use this app and cannot. Everything is different. The example of the card is the OLD CARD!! There is NO LETTER before the ID number!! I'm in pain and would like to have a virtual visit and cannot. I've made 4 phone calls today to try to get help on this (HR, IT, etc) nobody has a clue on how to fix this.. ZERO STARS!!!

  • first experience
    by Yeet master 69 420 on 2020-07-26 at 7:45 PM

    My first time doing a virtual visit, Dr. was great and it was super easy .

  • Dr response time on a RX refill request
    by bruce perretz on 2020-07-22 at 8:46 PM

    Very disappointed in Dr DU’s explanation to me about why Walgreens and BonSecours dropped the ball , and why it wasn’t her office’s fault. I don’t care to blame anyone, I need a concierge practice with my conditions and can’t fall short on blood pressure medicine or blood sugar medication. I was without a prescription for 4 days , signing into the MCBS site to request refills 4 days in a row!! It has been working for 14 years without a miss. I got the RX today from Walgreens, but need to speak to someone at Bon Secours about the website inaccuracies and Dr DU’s scolding of me.

    by Alpha Corndog on 2020-04-26 at 2:04 AM

    Don’t support this garbage company! They destroyed what was once a great thing when it was still just Bon Secours. After merging with Mercy Health they took over the company it’s now gone to hell.. Mercy’s only core value is increased revenue and they are actively destroying anything and anyone to get it! Take your business somewhere else where you actually matter as a patient because this company only cares about what’s in your wallet.

  • Forms
    by 1000 zombiesssss on 2020-04-02 at 5:29 PM

    No phone to get in contact to about forms that the doctor has to fill up for sick leave — FRUSTRATING !

  • Was worth the wait
    by mhamilton on 2020-03-25 at 7:30 PM

    The doctor was knowledgeable, caring and reassuring I would use this service again even if I had to pay..

  • Awful and buggy
    by jbuck814 on 2020-03-25 at 5:26 PM

    Waited 2 hours last night only to be kicked off because the doctor went offline. Today I’ve waited almost 4 hours. Been kicked off the service three times waiting for a physician. I was next up for a total of an hour only to have the app disconnect me. Very frustrating.

  • Long wait, but worth it
    by Crenskyc on 2020-03-24 at 5:18 PM

    This is my first time using this app. The first try I waited over an hour before canceling my visit. The second try I got through, but I received a message saying there was a problem with the connection. The third time I waited about 45 mins. before finally speaking to a physician. He was very helpful and answered all of my questions. This is a great app. once you finally get through to someone.

  • Mrs
    by Doodab1 on 2020-03-22 at 2:30 AM

    My local doctors are not listed.

  • Waste of time and money
    by tammy032503 on 2020-03-15 at 5:33 PM

    Spent a significant amount of time waiting my turn, paid my copayment only to find out AFTER our call ended and I submitted my review that the doctor could not send over a muscle relaxer to the pharmacy after he said he would?! I can barely move after pulling a muscle in my back. Really?! Need a face to face! Really, with all the sickness out there including the Corona Virus, no thank you. Very disappointing!

  • New Bon Secours Employee Ins
    by akt1470 on 2020-02-04 at 1:05 PM

    Update: app has been updated and now accepting employees new insurance. Thank you. Please update App to accept the new Heath Insurance provided to Bon Secours Mercy Health employee’s on 1/1/2020 so that we may continue to use the convenience and ease of the App without the frustration and inconvenience of submitting to ins company ourselves for a “possible reimbursement”. Thank you.

  • Beware if you don’t have a prexisting prescription
    by TheDarKnight804 on 2019-10-25 at 11:30 PM

    I spent 50 for a doctor to tell me he can’t write me a prescription and to go to the doctor. Wonderful.

  • Amazing!
    by April_E on 2019-10-06 at 1:28 AM

    So much better than having to go to urgent care! I had such a nice and helpful doctor help me with an extremely bad toothache since I can’t get into the dentist right away 🙂

  • Flawless experience!
    by Panda humper on 2019-07-08 at 2:29 PM

    Just downloaded the app and saw a doctor for my son, what an amazing experience! Dr. Mia was excellent, the connection and care was perfect! Such a nice change from having to drag a sick child to an office, having to wait and expose them to other germs as well. Not to mention the health care savings, this could fix our health care system! Thank you!!

  • A Waste!
    by Wrightaway0214 on 2019-06-11 at 5:49 AM

    Total waste of time and money! The doctor refused to write a prescription for insulin, despite the fact that I explained to her numerous times that I have no transportation access and can’t get to my regular doctor! No help at all!

  • Great experience
    by Pkmay777 on 2019-05-30 at 10:21 PM

    Saved time and didn’t have to go be around other sick people !

  • Worst $49 I’ve ever spent
    by Biggiantjim on 2019-04-19 at 10:09 PM

    Spent 3 minutes video chatting with a doctor. Easy, basic diagnosis with an easy, basic treatment, but told me that I had to see a doctor in person for antibiotics. Definitely not worth my $. Deleted the app.

  • Lifesaver!!
    by Leah080965 on 2019-04-01 at 10:55 AM

    All of a sudden, I was feeling severe body aches, really bad headache and fatigue. I rested for half a day since I'll be working the next day. When I woke up I was still feeling sick. I had to go to work at 6am in the morning so going to the Urgent care is not an option. My visit lasted for 3-4 minutes. He asked for allergies, medications, past medical history and my symptoms and gave me a diagnoses and sent prescription to my pharmacy. He also gave me a sick slip to give to work. Amazing stuff!

  • Amazing!
    by ScoutBluecar on 2019-03-23 at 7:39 PM

    The app is a life changer! Incredibly convenient way to see a health care provider 24/7 and get medications sent to your choice of pharmacy.

  • Awesome!
    by Amandel121 on 2019-03-06 at 11:20 AM

    What a cool thing! I had pink eye (from my toddlers) and took just a couple of minutes chatting to get my meds sent in! As a mom with a newborn this is so much easier than going in to a doctors office!

  • Great service!
    by AD 05 on 2019-02-08 at 12:08 AM

    When I don’t have to leave my living room to see a doctor and receive treatment is priceless!! The doctors are always courteous and knowledgeable!

  • Great and convenient!
    by Kmayo5612 on 2019-01-14 at 12:11 AM

    Fast and easy! Love it

  • AWESOME SAUCE!!! Sooo convenient!!
    by Ddbra on 2018-11-20 at 3:53 PM

    What a great option!! Visiting family in NY and my child developed strep throat. Insurance hasn’t kicked in at the new job yet. Submitted a photo of her throat and described her symptoms. Thoroughly assessed. Prescription sent to a nearby pharmacy. All for $40!!!! She was seen by Dr. Robert Stratton. He was friendly, down to earth and professional. Great bedside manor. This just became our new urgent care / sick visit!!

  • Such a life saver!
    by Dawn's Tunage on 2018-10-19 at 10:40 PM

    Being a nurse, I often can’t take time off to head to the doc when I need to. And like everyone else, that fever always seems to kick in on Friday night. After a long day, no one wants to head back out to an urgent care center when you don’t feel well. I’ve used this app several times already, perfect when you know it’s a sinus infection or the flu starting to dig in...

  • Best App Ever!
    by Bhc0207 on 2018-09-03 at 2:38 PM

    This app has saved our family several trips to an urgent care center! The physicians are amazing and so thorough!

  • Great resource
    by Bales268 on 2018-07-05 at 5:50 PM

    Providers on here have consistently saved me an urgent care visit. This app is super easy to use and has helped me when I really needed it

  • Dr Wallace
    by Littlebbitt9965 on 2018-06-14 at 7:15 AM

    Fast easy and very professional!! Will be doing this again for sure.

  • Overall positive but found a kink that needs to be fixed!
    by erin1570776 on 2018-06-13 at 7:45 PM

    I originally tried to connect with an available doc listed with no patients ahead of my around 10:55 pm, but didn’t finish filling out my info until 11:01. I waited 30 mins before finally canceling because I was supposed to be the next person the doc was seeing. Once I canceled, I saw that she was actually offline now. She must have finished at 11 - but the app never informed me that I was waiting on no one after 11 pm. I tried again the next day in the middle of the afternoon. I waited probably ten mins on a doc who was also listed as “available” when I chose her. She was helpful, knowledgeable, and efficient. My prescription was sent to my chosen pharmacy after a 5 min chat.

  • Great!
    by 15 Down on 2018-06-09 at 11:46 AM

    My first access and I highly recommend!

  • New to telehealth
    by bbinsfs on 2018-04-22 at 6:29 PM

    Just used the 24/7 for the first time. They made it very easy and it was super fast. I will definitely use it again as it saved me a two hour round trip drive and who knows how long sitting in a waiting room full of other sick people. Thanks for a great experience.

  • Super easy and helpful
    by pinkeyeaf on 2017-11-26 at 4:03 PM

    It was quick and easy. Doctor was super nice and helpful!

  • Super easy and convenient
    by tmd918 on 2017-10-21 at 2:41 PM

    Love not having to leave home when I'm already feeling miserable. I've used this twice myself and a couple of times for my children and have always been pleased.

  • Thank you Dr Wallace!
    by Jennyhart4609 on 2017-09-20 at 10:35 AM

    Very professional, easy to access, couldn't wait for offices to open and delay an important day. Meds are waiting on me at my pharmacy! Will use again!

  • Excellent care
    by MeraBee on 2017-09-15 at 1:15 PM

    This being my first time using this app was very pleasantly surprised about the ease and promptness of this visit. My provider was knowledgeable and so friendly. I felt completely at ease during my consultation. I know my health was in good hands when my provider gave me warnings on certain medications. She also told me the next time she would be available so if I wasn't getting any better with the antibiotic within a day or two, I could follow up with her or go to an actual physical urgent care location or ER since it was the weekend. I will definitely use this again!

  • Fast and pleasant
    by Pandaughi on 2017-09-10 at 5:35 AM

    Only took about 10 minutes from sign up to getting a doctor on the phone. This is great for late night non emergency threatening things that you need to get medication for, or just to get an expert opinion on something going on that you're debating between a hospital visit. Will definitely use again!

  • Bon Secours #1
    by Beccao1066 on 2017-02-24 at 12:20 AM

    I've not used this service, yet. But what I can tell you is that for many years ALL my doctors have been, and they will always be, Bon Secours doctors. I've also been a patient in 2 of their hospitals. Once for almost a week (they saved my life and the other time for spine surgery.) They are, literally, the best!! 🕊🙏🏻🕊

  • Charges full price for service
    by Jackg48 on 2016-11-29 at 5:29 PM

    Although the service is very convenient, this issue of being charged the full price, $49, instead of the $5 as promised as an employee still has not been fixed.

  • Not quite ready
    by destroytheheart on 2016-01-12 at 8:23 PM

    Insurance verification screen always hangs, which just leaves you with the option of paying the default copay, so unless you want to overpay for your visit or deal with getting an adjustment to what you're charged on the back end, it's worthless.

  • Great product
    by Mek-86 on 2016-01-08 at 5:35 PM

    Awesome way to access a doctor.

Change log

Update history of iPhone App [24/7 Virtual Video Visits]

We continue to improve the patient experience with these new features:
• Performance enhancements to increase reliability and speed


iPhone App [24/7 Virtual Video Visits] Other details

  • Sales maker:
  • Release date:
  • Version:12.6.006
  • Price:Free


Download the[24/7 Virtual Video Visits]@iPhone App

Download the APP!
24/7 Virtual Video Visits|Download the iPhone APP from AppStore


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