CallRail

CallRailiPhone Apps

CallRail

CallRail

CallRail is the leader in inbound call tracking (according to G2), providing attribution and call analytics for 100,000+ marketers and small businesses. 

• Ability to copy and paste text throughout the app and from external applications
• Updated branding, icons, colors
• “All Messages” section of text messages will display both archived messages and current messages in the Inbox
• Improved app storage for increased reliability
• Improved push notifications
• Improved application stability and speed
• Improved customer experience with our product offerings


Download

Price:Free

Download the[CallRail]@iPhone App

Download the APP!
CallRail|Download the iPhone APP from AppStore




Evaluation at the itunes store

Evaluation of iPhone App [CallRail] at itunes store

  • newest version:2.3 out of 5 stars (2.3 / 5)2.26562
  • All versions:2.3 out of 5 stars (2.3 / 5)2.26562

Number of people evaluated:64

Price:Free


ScreenShots

Screenshots of iPhone Apps [CallRail]

CallRailScreenshot of 1CallRailScreenshot of 2CallRailScreenshot of 3CallRailScreenshot of 4
(c)CallRail


People reviews

Impression and review of people to iPhone App [CallRail]!

  • Fraudulent billing practices
    by J. Wallace on 2021-04-13 at 6:48 PM

    Stay away. They’ll sign you up for a “trial period” of random products without telling you, then bill you for the full amount at the end of the month.

  • Needs improvement
    by Richie Vargas on 2021-03-01 at 7:22 PM

    Call rail is being used by a lot of small businesses. As an investor in the realestate world this app should be improved it has potential but there are days when it lets you down cause it keeps crashing or the screen would just turn white. Please improve that app.

  • Horrible business practices -beware
    by Hctr...99 on 2021-02-01 at 7:13 PM

    Last night, Sunday, at 7pm, I received multiple calls from my customers, which isn’t ordinary and that’s why I used to use this app, then I took some inbound calls and performed some outbound calls using the mobile app, which I’ve used since 11/5/2019. A few minutes passed and I noticed that the app didn’t want to open anymore. I thought “maybe it’s just the internet as I was at the airport”. I decided to send an email to support that night with the surprise I received the next morning saying that I couldn’t use the app anymore since the plan I had was discontinued without notice and in order for me to continue using the app and thus continue receiving calls and running my business, I had to upgrade to the next plan which is $15 more expensive per month -this was never communicated to me in advance and my business was shut off by callrail without proper notice. Imagine having a business partner that does this to you without proper notice?

  • Works but buggy
    by kjchapin on 2020-09-29 at 6:22 PM

    Sometimes screen gets stuck in a call. Lots of little UI quirks that could easily be addressed if they did a simple round of user testing. I’ve mentioned these issues to CallRail tech support and they didn’t seem to even care.

  • Log in issue
    by ConsciousOne on 2020-09-22 at 7:09 AM

    App will not let me log in. I have uninstalled the program and tried to log in and doesn’t work. I am able to log in on computer with no problem.

  • Allow Edit Details!
    by ebuhrendorf on 2020-08-04 at 4:43 PM

    PLEASE provide the ability to edit the caller’s details! Why is this not possible on the mobile app?! Ugh 😩 Need to be able to Block/Unblock numbers from App. 1year since an update?? Come on!

  • Outdated
    by emediately on 2020-07-08 at 7:55 PM

    The mobile app is very outdated. doesn’t show the transcript of the voicemail.

  • Crap
    by jmcdan21 on 2020-02-19 at 4:19 PM

    Total waste of money. No customer service and nothing works.

  • Terrible app
    by SFuteral on 2020-01-21 at 8:57 PM

    As much as I like the service, the app is horrendous. Crashes and buggy.

  • No chat notifications
    by ali11098 on 2019-12-17 at 1:54 PM

    We just installed the beta version of live chat on our site. The app doesn’t notify us when there is a new chat initiated on our site.

  • Please update
    by matthew sanford1 on 2019-11-16 at 4:01 PM

    The app is essential for this product. The app lacks in so many ways it’s not worth listing. Use it to sms someone for 10 minutes and you’ll lose your mind. Please fix guys

  • Not quite there yet
    by Too Real 21 on 2019-10-03 at 6:07 PM

    This app is almost there. The text message notifications don’t always show up in the Notification Center. There is a little delay on phone calls sometimes. If the developers Improved the interface of the mobile app it would be a lot better.

  • Where are the calls?
    by Gwtugsdb on 2019-07-31 at 5:41 PM

    The app only shows the last 10-12 calls. I have to use my computer to see the others.

  • A bit too basic.
    by Tim Dodaro on 2019-07-22 at 3:14 PM

    Just needs more features like the web application.

  • Needs work
    by Tylerlewis09 on 2019-06-05 at 5:01 PM

    The tracking/analytics of phone numbers and customers is excellent. But the app needs work. We have to log in and out constantly as well as delete and re install because it says there’s an error when logging in. It’s only an issue when I have to call someone right back and can’t because I can’t log in.

  • Horrible app for a small business owner.
    by Pittdac on 2019-06-01 at 11:59 AM

    I’m on the go 12-16 hours a day. I have advertising running in multiple areas each using different formats. I use different numbers for each of my advertising campaigns via callrail which is why I use callrail. The app is okay to see who is calling or who called or answering if someone is busy in the office. I can also call a customer from my cell phone and it looks like to them I’m calling them from my office. However I cannot see any reports or change any of my numbers which is to me a complete failure on their part. How hard would it be to add this functionality?

  • Text Msgs Don’t Refresh
    by D-Finn94 on 2019-05-21 at 10:09 PM

    This app does pretty much everything you need except the text messages don’t refresh! You get a notification that a customer has texted you and you literally have to double tap your home button, close the app and go back into it in order to see the new text message. Get it together Call Rail!

  • Someone that I used 2 know
    by Vinautomatic on 2019-05-01 at 11:50 PM

    It was a good app once upon a time. Now with the latest design it constantly logs you out and for some reason it doesn't work correctly with password fill from Lastpass, so it's a real pain. The notifications are lagged until you turn on the app or phone out of lock or something. Might be something to do with the fact the app is completely missing from the background refresh enable alphabetical list in General settings. Further, every time you finally get logged in, it asks you every dang time able mobile notifications even if they are already enabled.

  • App doesn’t work!
    by Kottenlovesluis on 2019-04-30 at 4:05 PM

    They’ve updated 3X and I’m now on version 4.0.8 and it still doesn’t work. This is incredibly frustrating! I’ve submitted multiple help Tickets and nothing is being done to fix the issue.

  • Disappointing
    by Malu Sam on 2019-04-29 at 1:17 PM

    This App is getting worse. In this latest version it log off constantly, which is a pain because you have to quickly return a missed call and again login and set up the dialer. It still doesn’t allow to text from a caller or call from a number a text; doesn’t allow to see all the communication chain with that particular lead. I have formally raised those needs months ago... I don’t feel they listen to the customer at all! It is more frustrating for me because I am an Engineer and now those are simple requests and should not be a big deal to implement 🙁

  • Latest version buggy
    by CodyAhr on 2019-04-13 at 2:44 PM

    The new app/version has way too many bugs. I would have preferred the old app. This new app doesn’t add any new features just bugs.

  • Still not able to copy paste.
    by WhyUNoUpdate on 2019-04-11 at 6:11 PM

    Still cannot copy and paste after update. It’s 2019. Get it together back there. I want to be able to copy phone numbers from people who call and paste into the text screen to message that number back. Can’t do it here but I could on my iPhone in 2009.

  • 140 Characters ??
    by LSTNJ on 2019-04-09 at 2:25 AM

    You guys still won’t remove the 1992 Nokia 9000, 140 characters SMS limit ??? We look like 5 years old sending parsed messages to our customers.

  • Whyyyyyyy?!?!
    by Rymac2011 on 2019-03-27 at 1:51 PM

    Why does this friggin app make me sign in every single flippin day?!?! So annoying and a waste of time. And no option for finger scan log in so that’s awesome. So now that I’m finally logged in there’s not enough room on this page to list the improvements that could be made. Biggest other complaint aside from log in issue, if using the search feature it won’t find anything in the body of a text, you can only search for sender. So if you forgot who sent you a text message but you know a key term you were discussing, too bad, good luck scrolling through a million messages to find what you’re looking for. Many other issues but I don’t have time to write them all. Have to go relog in to CallRail app.

  • Worth it, needs tweaking though
    by Tat2seen on 2019-02-25 at 1:01 AM

    I agree with others, the app could be more robust. That said it is a great service, and the app isn’t half bad. The only peeve I have is having to sign in every-time. Not a huge issue, but would be nice if I didn’t have to. Like a “keep me signed in” option would save my sanity Don’t let that stop you from using the app, it’s definitely worth having.

  • HORRIBLE customer service
    by Jacob AH on 2019-02-23 at 3:00 AM

    The app is not working I put the email and password it says “oops you do not have access” and when I tried to call the customer service to get help they put me on hold for 5 minutes and when they came back they said let me take down your name, number and the issue you’re having and never heard back from them. NEVER AGAIN! Until someone help fix this

  • Basic features limited: Text, calls,
    by Hurston333 on 2019-02-13 at 10:00 PM

    PROS: + Price +10 number for a basic plan is great + Ease of creating a #, turning it on/off, tracking and graphs + ease of creating call map CONS: -crazy low limit on number of characters in a text is terrible. It should NOT be limited at all, but if you insist on having a limit at least make it decent like 500-1000 characters. Current text character limit is incredibly frustrating. - not being able to see BOTH the name of the caller (as they are calling) at the same time as their number - features that allow you to scroll between looking at a call in detail, then calling that number are not at all intuitive. Why can’t I simply click on the number (which should also show the person’s name I’m calling while I’m calling them, not simply in the detailed view)

  • No landscape view on iPad
    by Scotteeboy on 2019-01-31 at 9:45 PM

    Ok, so would love to use this app but it’s pretty tricky on iPad Pro when you’ve got your keyboard up and running and then you pull this app up and the entire thing is sideways. There’s literally no landscape view. Please fix and I’d give this 5 stars!

  • App has potential
    by Hunterjones23 on 2018-12-24 at 3:05 PM

    This app could be so much better. It really needs a VOIP feature like the browser option on desktop. If incoming calls were routed through the app like Facebook messenger, it would allow for more data to pass through. The home screen could show all of the stored details for the contact and not just a tracking number or customer number. The app is also unstable and is frustrating to use. Dialing numbers sometimes doesn’t work and seems to call the wrong person a lot. There’s also not a click to dial on numbers unless they called first. For call flows, there needs to be a way to route based on tags. This would be simple to implement. Also the ability to take a number with an agent so that call is always routed to the specific agent but it can manually be changed later. This along with API access to change it from another program would be golden.

  • Not user friendly at all
    by 313Abdul on 2018-10-20 at 10:25 PM

    Can’t copy and paste. The app also doesn’t give you notifications to your phone like it says it will. If I could rate it a zero I would

  • Great
    by Cad6516890 on 2018-09-03 at 2:45 AM

    Way better than google voice. Allowing multiple lines and direct call tracking. However the call history logs should be improved within the app. It’s hard to go back and see who you’ve called etc.

  • Unusable
    by chityapp on 2018-08-19 at 5:17 PM

    At first entry into the app it requires a email and password to login. I've never used it before so it refuses to accept the email or password I enter to login,and there isn't an option to register.

  • Question?
    by salsilo on 2018-06-25 at 7:39 PM

    I got the app but there’s no sign up so that I can’t use it ☹️

  • Needs work
    by Galvanizee on 2018-06-16 at 1:35 PM

    Drawback is I cant call again numbers I dialed before. I either have to redial or find incoming call. Would be better if calls history, recordings and messages were at the same log. Also not being able record outbound calls is huge disadvantage too. Big room to improve this app. Otherwise I love it

  • Awesome web app, mobile app hit or miss.
    by PFC Aldayuz on 2018-04-30 at 5:02 PM

    Call playback is broken on iOS meaning i have to use the email or web app. Push notifications are spotty.

  • Logs Me Out
    by Me6225 on 2018-03-20 at 4:09 PM

    I'm not sure if it is something I'm doing wrong, but the app consistently logs me out every 30 minutes or so.

  • The app needs more improvements to be smoother.
    by Bromar12 on 2018-03-18 at 4:12 PM

    I wish there was a way to search phone numbers by name or number like you can on the website. It is also very difficult to copy and paste phone numbers within the app. There is no ability to search specific phone calls by number or name. You can only search text messages in the app.

  • Needs work
    by bman46 on 2016-12-09 at 12:53 PM

    It would be a solid app of when you added a client to your callrail account it updated the app reflecting that - since it doesnt the app is pretty useless because most of my clients are inaccessible from the menu

  • Voice Recordings
    by Lll J on 2016-07-19 at 9:40 PM

    Voice mail not can not be heard on iOS since last update.

  • Great way to review calls
    by apowellgt on 2016-04-24 at 5:18 PM

    Easy way to review and listen to the calls we receive.

  • CallRail 4 the win
    by Meesha_mac on 2016-02-18 at 1:29 PM

    Been waiting for this - so glad it's out! Great job!


Change log

Update history of iPhone App [CallRail]

This update fixes app stability, usability, and adds additional functionality described below.

Added biometric login for supported devices
Added timestamp for each received message on the Text Message view
Added Search functionality to the Call List
Added tracking number filter to Call List when in single company view
Added support for Verified Caller ID
Adjust label and data font colors to better represent importance
Fixed outbound Caller ID issues
Fixed issues with copying and pasting phone numbers from outside applications
Swipe to reload no longer clears content on page
Added additional checks and fixes for users experiencing blank screen and freezing on open
Added additional checks and fixes for push notifications appearing twice for a single event
(c)CallRail

details

iPhone App [CallRail] Other details

  • Sales maker:
    Last Mile Metrics LLC
  • Release date:
  • Version:4.2.0
  • Price:Free

Download

Download the[CallRail]@iPhone App

Download the APP!
CallRail|Download the iPhone APP from AppStore




Comments

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