CandidApp: Remote Monitoring

CandidApp: Remote Monitoring dental

CandidApp: Remote Monitoring

CandidApp: Remote Monitoring
CandidApp: Remote Monitoring|Download the iPhone APP from AppStore

Candid makes it simple to straighten your teeth without office visits — and our remote monitoring app helps you keep in touch with us all throughout treatment. We’ll send you handy reminders when it’s time to scan your teeth using your ScanBox. Plus, you can chat live with a Candid care specialist 7 days a week.

What’s Candid?

Candid delivers clear aligners directly to you — for 65% less than the cost of braces. Unlike other companies, we only work with orthodontists. That means your care will be prescribed by a specialist in tooth movement, with an average of 20 years experience.

How does the CandidApp help?

– Take scans of your teeth from anywhere
– Get the go-ahead to move to the next step
– Track your progress through treatment
– Chat live with our care team 7 days a week



Download the[CandidApp: Remote Monitoring]@iPhone App

CandidApp: Remote Monitoring|Download the iPhone APP from AppStore

Evaluation at the itunes store

Evaluation of iPhone App [CandidApp: Remote Monitoring] at itunes store

  • newest version:4.9 out of 5 stars (4.9 / 5)4.88748
  • All versions:4.9 out of 5 stars (4.9 / 5)4.9

Number of people evaluated:1671



Screenshots of iPhone Apps [CandidApp: Remote Monitoring]

CandidApp: Remote MonitoringScreenshot of 1CandidApp: Remote MonitoringScreenshot of 2CandidApp: Remote MonitoringScreenshot of 3CandidApp: Remote MonitoringScreenshot of 4CandidApp: Remote MonitoringScreenshot of 5
(c)Candid Co

People reviews

Impression and review of people to iPhone App [CandidApp: Remote Monitoring]!

  • Pony boyBD19
    by newmanjtkd11 on September 6, 2021 at 9:46 am

    Well mannered and patient.

  • Very nice update
    by frostyfox91 on August 31, 2021 at 8:39 pm

    Love the new look

  • Very thorough
    by Calm Tom on August 31, 2021 at 1:42 am

    It is easy to scan with and I like how a doctor reviews all of the scans.

  • Candid
    by LuluCurls on August 29, 2021 at 2:16 am

    Excellent App and communication with Candid team!

  • Awsome
    by Kilsy1995 on August 13, 2021 at 7:34 am

    Self explanatory app, and great product by the way. Any questions call or live chat they always assist you with a very good customer service.

  • Great
    by chichivonlloyd on August 12, 2021 at 6:13 am

    Notifications and directions are great. Easy to use and clean design.

  • Super user friendly
    by Alyse~ on August 11, 2021 at 9:50 pm

    This app is wonderful. It’s super easy to use, a great way to Tay on top of my treatment and an app model I would recommend other apps to follow!

  • Great User Experience
    by gjparada on August 2, 2021 at 11:36 pm

    Intuitive and easy to navigate.

  • It’s good, minus the Karen factor
    by kisscassd on July 16, 2021 at 9:43 pm

    The app is nice for tracking and keeping me on track, but it irritating when it tells me I’m not doing a good enough job brushing and flossing. First of all, I am. Second of all, go home Karen.

  • Beware of low quality customer service
    by Semsom11 on July 9, 2021 at 11:15 pm

    I’ve been using Candid for many months now and can admit that the packaging presentation and videos are well made. The aligners are also good quality and only had to shave down two out of eight total steps. The first two months for me went smoothly and I was moving quickly from step to step. However, there came one step in particularly that kept telling me to stay on the same step over and over. One thing you learn after a few steps is that when you first start a new step your aligners will be tight and slowly loosen as your teeth adjust. So you can gauge how close you are to moving on. So I had to spend double the amount of time on one particular step until it was reviewed by a human and not the computer scan that automatically assigns you a pass or fail on your checkups. The person apologized and said something had gone wrong and that I was ready to move onto the next step. Well the next steps the same problem was occurring. I continued to use my aligners 22hrs of the day and use the gummies throughout as well. But I failed every single check up. Instead of each step being 10 days, it turned into 20+. I tried contacting customer service on multiple occasions and they told me my teeth were not ready. The problem continued step after step and I asked for them to see if something was wrong, because by this point my teeth were fitting the aligners easily and even the next step was fitting with ease as well. But they said no that my teeth weren’t ready. I even asked to be changed to a different orthodontist and I was told no. Wearing your aligners for months on end is something we all commit to at the beginning and somewhat of a hassle. But When your time with them gets doubled for no reason and your putting in the same effort day in and day out… it can be frustrating. I can honestly say in talking to their customer care team that they have a script of things they say and that there is nothing they are willing to do for you. I was just asking them to see if they can recalibrate or check to see why my scans are constantly failing, and “no your teeth just need more time”. Disappointing! I even told them that I could move forward because the next aligners easily fit and they threatened me with an $800 charge if I did. So beware.

  • Not working
    by Glori887 on July 1, 2021 at 5:53 am

    I tried logging into the app and keep getting an email/password error. I am Entering the correct information and have tried deleting and re-installing the app and it still doesn’t work. It’s super frustrating. Please help!

  • Great app to keep up with your process!
    by Mey083 on June 29, 2021 at 5:18 am

    This app is so easy to use. You get feedback after every scan by your orthodontist. Excellent service!

  • Best choice for aligners
    by jeromem282 on June 22, 2021 at 12:13 pm

    It’s fast, it’s simple, it keeps up with my busy schedule. I never thought I would be able to seamlessly add orthodontic care into my life, but this has been perfect. Worth the investment

  • Very Bad Experience with Candid
    by Wesam Shams on June 3, 2021 at 6:07 pm

    The aligners worked well at the beginning, but after I completed 8 months, I realized that the correction was partial, my teeth did not look the same as in the treatment plan, the upper and lower jaws were not centered symmetrically, and when I started to gradually withdraw the retainer, it is getting worse. I spent 6 month so far with the retainer and it does not seem like I can stop using it to even keep this partial correction. The customer service is super bad.

  • App doesn’t work
    by SsgQueen1127 on May 23, 2021 at 4:46 pm

    I downloaded this app tried logging in and it said invalid error and that my email and password was wrong. Thinking maybe I forgot my password I went on the internet and changed it. Went back to the app to log in and it did the same thing with the error. I have a iPhone 12 Pro Max so I’m not understanding why it’s not working?

  • Totally misleading
    by Difficultidsuficiciic on May 17, 2021 at 8:22 pm

    You’ll never get to have a touch base with your orthodontist every 10-14 days as they advertise. You may get some automated messages.

    by Muzicizmylif3 on May 12, 2021 at 3:25 pm

    I love the app it makes things convenient, get to stay home and scan ! BUT I wish it would work with the iPhone 12max pro it was odd but other. Than that great app.

  • Easy to use | saves time | cool to play with
    by Olga Jankovska on April 13, 2021 at 12:45 pm

    Wish Candid had this app along with the monitoring system from the very beginning. It takes me just three minutes to take all the scans. Without this system and the app it would take me hours sticking my iPhone in my mouth the right way to complete the pictures. Before it was pain. Now it’s a real pleasure.

  • Terrible app, and no actual orthodontist to communicate with.
    by spies323 on April 7, 2021 at 10:45 pm

    I wish I would have used one of their competitors. The app is glitchy and is hard to get a scan done without it shutting itself down repeatedly. You do not actually “have” an orthodontist. There is no professional orthodontist to talk to, ever. There isn’t even one customer service representative assigned to you - you have to talk to someone new every. Single. Time. No sense whatsoever that there is any one person actually looking out for your progress. Do not recommend this company or this app at all.

  • Phenomenal product and service!
    by Sara Sparkles on March 11, 2021 at 3:35 pm

    I didn’t expect to enjoy this as much as I do! Ithis experience is 100x less painful than traditional braces, and I don’t even have to leave my house!!

  • Easy to use
    by Kaydenpat on February 24, 2021 at 10:10 am

    Walks you through the process.

  • Can’t sign in
    by Marcelnewcastell on February 16, 2021 at 5:45 pm

    App doesn’t recognize my account.

  • Super easy & convenient
    by alystrev92 on February 16, 2021 at 2:07 pm

    Easy to use and walk through steps!

  • Soooo advanced with technology & quality timely care right from home !!! Highly recommend!
    by Tiff no biff! on February 12, 2021 at 7:04 pm


  • Great Idea
    by gamegoddess16 on February 12, 2021 at 3:15 pm

    This app saves me so much time eliminating the dentist visits

  • Easy, Functional, and Cute
    by nikkidthesasmaster on February 2, 2021 at 3:17 pm

    It’s a really intuitive app and they walk you through everything you need to know at first. The design and layout of it al works really well.

  • Fix App
    by Elifonz on January 30, 2021 at 5:24 pm

    App will not allow me to sign in and I realized this is a reoccurring issue for many that has to be fixed; people are investing their money into this product and would like the assurance from the orthodontist to move forward.

  • Terrible company
    by Zaferny on January 29, 2021 at 3:56 pm

    Don’t waste your time and money Your alligners won’t fit and your teeth will mess up. Go find any other company but Candid. PS: if you chose them, get ready to be bullied and humiliated by customer service!

  • Very quick and easy to use
    by Sir T Alot on January 26, 2021 at 7:31 pm

    I really like using the CandidApp app. It is very quick and easy to use

  • Candid
    by apoausvbzmsl on January 26, 2021 at 2:27 pm

    The app itself is okay. How they use the app isn’t. They’re all automated responses and it gets really annoying because you sign up thinking that they actually respond to YOU when you send your scans.

  • Great company!!!
    by Rock-star and Mar-mar on January 22, 2021 at 9:59 pm

    I highly recommend this company! My experience has been amazing!

  • Great reminder
    by echarles2 on January 15, 2021 at 1:07 pm

    This app keeps me on task.

  • Easy
    by mušhrøøm32 on January 10, 2021 at 4:14 am

    So easy and convenient to use. I love it!

  • Great app! So happy.
    by livelaughxlovve on December 16, 2020 at 10:51 pm

    Easy to use, fun , love going on it! Never crashes.

  • Good app. Like it
    by 123Buy on November 26, 2020 at 8:16 pm

    Like this app it’s easy to use. One suggestion might be to be, able to allow the user to write a small/limited note for thier orthodontist before submitting thier scans.

  • User Friendly
    by Onendonli on November 26, 2020 at 2:12 pm

    The contraption itself along with the cheek retract looks at bit off putting at first but it all comes together quite nicely. The app provides clear and concise directions and walks you through the process step by step. Nice job!

  • Wonderful app
    by Sandy1821 on November 11, 2020 at 10:03 pm


  • Great app!
    by Jessica_Day on November 2, 2020 at 11:10 am

    This is a great app and the clear instructions make it very easy to use. I’m highly impressed with Candid!

  • Remote Dental Monitoring Success
    by Elizabeth Jane Smith on October 12, 2020 at 5:41 pm

    Love this app for remote monitoring especially in a time of COVID! Making Telehealth easily accessible! Only think I wish there was would be a way to directly comment or talk to a patient’s overseeing orthodontist if they have any questions or concerns. Sometimes getting access to a real person can be rather difficult and tricky because of the little auto Bot.

  • So Awesome!
    by 76gingerninjas on October 10, 2020 at 11:20 pm

    Candid is amazing! Reasonably priced, awesome customer service, and the app is really easy to use. I love that I can do everything from home without having to see a dentist and I still get the same excellent care from a professional orthodontist that I would going to a physical office. Highly recommend Candid!

  • Amazing!
    by Wowzerz33 on October 3, 2020 at 1:48 am


  • Unable to login
    by stefanie422 on September 24, 2020 at 3:57 am

    Everytime I try to reset my password, login, or do anything in this app I don’t get any information in my email. I can’t use my stuff until this gets fixed. Fix it!!!!

  • Very easy to use and doesn't take a lot of time
    by Shera C on September 3, 2020 at 3:52 pm

    Ever since I started my treatment it's been very easy to contact my orthodontist and taking my scan doesn't not take long at all.

  • Great experience
    by Anupama95 on August 26, 2020 at 1:43 pm

    I really feel at ease with this app and the reporting and transparency it provides! Exceeding my expectations. I am also glad it moved to candid instead of the dental monitoring app.

  • Unable to login
    by Amber Co on August 26, 2020 at 12:52 am

    I can’t able to login this app. There is no link sent to my email. Fix it!

  • Keeping things simple
    by abigail6535 on August 19, 2020 at 2:04 am

    With candid the whole process this far has beeen simple . The app is super easy to use and I love the set up!

  • Easy!
    by Sarah Shakti on August 9, 2020 at 3:03 pm

    Such an easy app to use & I am loving the progress in my smile! Ortho doesn’t have to be difficult! Love it!

  • Works
    by Than217 on August 5, 2020 at 3:45 pm

    It works for its purpose. Shows you what to do and how.

  • No way to communicate with the care team.
    by Llamah 😁☺ on August 4, 2020 at 12:32 am

    It’s easy to conduct scans and the reminders are regular but I should be able to reach and communicate with my doctor or the people sending me messages. The customer service number is also a dead end.

  • Easy to figure out
    by JAW229 on August 2, 2020 at 6:51 pm

    I think this app is easy to figure out. The instructions are very clear on the steps. I recommend!

Change log

Update history of iPhone App [CandidApp: Remote Monitoring]

Your CandidApp has been updated. Check out our new layout:

• Home: This page is dedicated to your monitoring. Take your scans and keep track of your treatment progress here!
• Reports: Get feedback on your scans and instructions on when to change your aligners.
• Profile: This is where you can manage your account, access your scan history, or practice taking demo scans.
• Help: From this page, you can contact us, consult the FAQ and order Candid products.

Happy scanning!
(c)Candid Co


iPhone App [CandidApp: Remote Monitoring] Other details

  • Sales maker:
    Candid Care Co
  • Release date:
  • Version:2.4.0
  • OS:iOS,iPhone,iPad
  • Price:Free


Download the[CandidApp: Remote Monitoring]@iPhone App

Download the APP!
CandidApp: Remote Monitoring|Download the iPhone APP from AppStore


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