Mobilize your banking and access your CPB accounts from your iPhone® and iPod Touch® with the official CPB App. [1]

– Check balances, view transaction history, pay bills, transfer money, and contact us.[2]
– Need cash fast? Locate CPB ATM’s near you.
– Secure and easy access to your accounts with a unique 4-digit mobile PIN code.[3]

Your personal information is protected by industry standard 128-bit encryption technology that is the same level of security protection (SSL) as CPB Online Banking.

Multi-factor authentication with your secure online banking credentials and unique mobile PIN code provides added security.

– View account balances on all accounts
– View recent transactions on all accounts
– Transfer funds between eligible CPB accounts [2]
– Pay bills from checking
– Find the nearest CPB branch or ATM
– Contact our Customer Service Center

Must be enrolled in CPB Online Banking to access account information. Go to
www.centralpacificbank.com/mobile for additional information.

Submit mobile support issues and questions via email to [email protected] or contact our Customer Service Center at 808-544-0500 or toll free at 1-800-342-8422.

For further information go to www.centralpacificbank.com/mobileFAQ or visit your nearest CPB branch.

Check out CPB’s entire suite of mobile offerings including SMS Text Banking, and the mobile optimized website with a variety of features that are accessible from any web-enabled device. Learn more at www.centralpacificbank.com/mobile

[1] Must be a CPB Online Banking customer and enrolled in CPB Mobile Banking to use this service.
[2] Transaction limitations may apply.
[3] CPB Online Banking Customers need to login to their CPB account from a desktop or tablet computer via www.centralpacificbank.com to enroll in CPB Mobile Banking. Upon enrollment, customers will provide their own unique mobile PIN code.

Your mobile carrier may charge for text messaging and data.

Central Pacific Bank, Member FDIC



Download the[CPB BOB]@iPhone App

Download the APP!
CPB BOB|Download the iPhone APP from AppStore

Evaluation at the itunes store

Evaluation of iPhone App [CPB BOB] at itunes store

  • newest version:2.1 out of 5 stars (2.1 / 5)2.09722
  • All versions:2.1 out of 5 stars (2.1 / 5)2.09722

Number of people evaluated:72



Screenshots of iPhone Apps [CPB BOB]

CPB BOBScreenshot of 1CPB BOBScreenshot of 2CPB BOBScreenshot of 3
(c)Central Pacific Bank

People reviews

Impression and review of people to iPhone App [CPB BOB]!

  • Horrible
    by Michael7rvt on 2020-09-17 at 7:50 PM

    This is the worst banking app I’ve ever used.

  • What an upgrade!
    by B_Radley77 on 2020-09-09 at 2:25 AM

    The app is great! What an upgrade from the previous platform. The transitions are so smooth.

    by Me was hea on 2020-08-27 at 7:44 PM

    This app is junk. I always have to call customer service for me to login into my account. Everytime i log in it always say that my login is blocked. It’s so annoying!!!

  • Update broke it
    by axma47 on 2020-08-25 at 6:19 AM

    Updates broke the app, used to be able to use face ID and made things work but now it doesnt use face ID and the latest update has an error saying am locked out of my account. Fix the app please

  • Can’t even log in...
    by NYCKiwiToo on 2020-08-24 at 11:42 PM

    ...because the password field is completely dead. Nothing happens when I tap on it. I’ve been using the app to deposit checks because my branch is closed due to COVID. Now I cannot do that. Sigh...

  • Horrible for 2020
    by Kmomi80 on 2020-08-24 at 4:26 AM

    Never gives you the accurate information. Charges $32 “holding fee” when showing you have sufficient funds. All the other banks have up to date ACCURATE information for their paying customers!

  • Y2K called. They want their app back.
    by Rheopaipo on 2020-08-21 at 9:07 AM

    Lost ability for Face ID after the last update. This app is so antiquated and clunky. It looks like it was created by a high schooler in his freshman programming class for a midterm project and got a “B.”

  • Old technology
    by shyshy808 on 2020-07-23 at 8:45 AM

    The list is longer for what this app is missing. Transfer comments that show in account, bill pay add, edit, delete payees, mobile deposit confirmation, user interface upgrade, pending transaction information "currently shows pending and $ amount no other information. This app needs a complete overhaul. Good for simple things like checking balance, mobile deposit, transfers. Another horrible feature is usually after 10 PM your account balance rolls back to the start of day taking away your transfers and deposits until processing is over usually around 5am the next day. That’s when you are able to see you true balance. I love this bank but there core system needs to be upgraded or changed. CPB you should consider FIS teller insight. It’s an amazing platform.

  • Worst app ever
    by Nr_o3 on 2020-07-12 at 9:02 AM

    It makes my life harder than already is DO NOT USE THE APP. And the bank itself would be at the bottom period!!

  • Oldest app ever.
    by Sexy back95474828 on 2020-07-12 at 5:30 AM

    iOS 1.0 style. When are you going to update ... everything?

  • Terrible app
    by Dj$adistic on 2020-06-20 at 2:33 AM

    Would give it 0 stars if I could. I have trouble logging in all the time. Waste of time just go to first Hawaiian bank or bank of Hawaii. They’re both so much better than CPB.

  • Terrible mobile app!!!!
    by Honeybees0328 on 2020-04-20 at 6:59 AM

    This is the most frustrating mobile banking service I have ever experienced! It’s so hard to open the app. I already put my password and it kept saying its not the password and have to call the hotline! The hotline BTW is not available 24/7... so stressful!! Zero stars!

  • Obviously doesn’t care to fix app
    by Jennakattack on 2020-03-27 at 9:35 AM

    Why do all other banks make sure their app is easy to use? Because they care about their customers. Doesn’t seem this way with CPB. This app has been malfunctioning since the beginning but no one cares to redo the whole thing. Poor customer service.

  • I like this bank but not the app
    by Always forgettin on 2020-02-11 at 6:10 PM

    In trying to contact the creator the are at least 2 areas that lead to a “page not found” looks like they forgot to update the app when they updated the website. Ouch. When you deposit a check there is no friendly reminder to sign the back and add mobile deposit. If you forget the mobile deposit you’ll be contacted to please remember next time. It would be nice if there’s a reminder like other banks have. Also a reminder of the deposit amount limit before, instead of after would be nice. I was over drawn and tried to deposit a check for 5K it wouldn’t let me because “it would exceed the daily limit of $5001.” Huh? Ok, so there’s a fee. I’ll try writing a check now for 4K. Got same message. Makes no sense. Why can’t is say I’m sorry you are overdrawn and have to make a deposit at a branch? Better yet why not let me make a deposit so I can clear this up right away? A reflection of them? 🤔

    by skeptic808 on 2019-12-05 at 3:12 AM

    Can’t log in.

  • Terrible Banking
    by #1_STUNNA on 2019-10-19 at 12:42 AM

    Depending on the time of day, the mobile website AND app will give you inaccurate information such as "available balance". Then they charge you a $32 fee for "insufficient funds" transactions when "available funds" more than covers the total amount, however, there's HIDDEN amounts which you don't see. Called customer service and asked why it says "AVAILABLE balance" but the funds isn't available. They said I need to "rely on balancing my checkbook. 1) I carry a debit ycard. Not a debit card and a checkbook. 2) What I rely on is my bank providing me accurate information about my account and not blaming me for their inaccuracies. and 3) I check my account EVERY SINGLE TIME before making a purchase. Seriously. How hard is it to provide customers with the correct information?! If your website is unavailable for maintenance or updates, shut it down during that time. Don't say I have this available balance then tell me something different a few minutes later then charge me a fee and say it's my fault.

  • No problems if you have ever used a smart phone before
    by brybry5566 on 2019-09-20 at 11:17 PM

    I have no problems using this app and all of it’s features. The other reviews on here seem like these people do not know anything about mobile banking and how banks operate.

  • Needs improvement
    by akira069 on 2019-05-23 at 8:13 AM

    I use my phone for many things, including my banking, until now. On at least 2 separate occasions, I have made transfers using this app and I receive the “transfer successful” message and it reflects on the account, but later came to find out that it did not transfer at all. And on the most recent issue I had scheduled payments right after I transferred the money to be taken out by ACH and instead was almost charged NSF fees 3 times for them because it hadn’t transferred. There is only that stupid “ transfer successful “ message that pops up after for confirmation. There should be a text that gets sent to your mobile that confirms the transfer along with a reference number and details, and a page on the app with the same info we can screenshoot for our records. Also, would be a good idea to have a page that we can access that shows pending transfers like it does online. Until then, this is nothing more that something to look at your balance in my opinion. Wouldn’t trust the numbers even then, at least until this can be updated with those safety features I mentioned.

  • Zero stars
    by Bubblegumcrisis69 on 2019-03-28 at 7:28 PM

    Congratulations! 100% failure rate at logging in. Pat yourselves on the back CPB for having the worst app ever designed for banking. Mobile banking is supposed to save time! But not this app. It just makes me want to delete you. Oh guess what I did!

  • Works great for day to day banking
    by Chad89GT on 2019-02-28 at 11:41 PM

    I’ve been using the app for years. I mostly use it to check my account transactions but have also used the check deposit feature dozens of times. It’s very handy and saves a trip to the bank. Recently there was an update that disabled finger print ID. Having not used my password in years, of course I’d forgotten it. CPB customer service got me back in and told me to delete and reinstall the app to get fingerprint ID to work again. It didn’t work. It wasn’t until I went into Settings and found a switch to enable fingerprint ID that it worked again. I had to quit the app and log in again, but then it asked for my print. Works perfectly now. Thanks CPB for making banking easy.

  • Do NOT update!!! 👎👎👎👎👎
    by planeKrazy on 2019-02-26 at 6:57 AM

    Every time you update this app the face recognition on your iPhone will be disconnected and you’ll get locked out from accessing your app. You can only reset it by calling them. ...and then only between the hours of 8:00am and 8:05 am.. other than that you’ll get a message to call them back during normal business hours. Have dealt with this for years and unfortunately my business won’t let me to switch to another bank. This bank’s IT department is an embarrassment to the business community!!! 👎👎👎👎👎

  • Not so good
    by AkuBird808 on 2019-01-29 at 7:10 PM

    The whole reason to have this app is mobile deposit. But it keeps telling me to rotate the check and try again. This has been going on for months. A fix would be really nice.

  • Face recognition not working
    by jusrita on 2019-01-17 at 5:39 PM

    For some reason Face Recognition wasn’t working so I uninstalled and reinstalled with no luck. Please update the app to work on iPhone 10s.

  • Hate it
    by Loveyouall34577! on 2019-01-15 at 5:34 AM

    I hate this app. So confusing, so dull, doesn’t give you many opinions for a whole lot if you need help.

  • Update
    by Big-Bad-Dawg on 2019-01-11 at 10:58 AM

    Lazy bank won’t update app

  • 1 star
    by jming06 on 2018-10-04 at 7:03 AM

    This app wont let me log in into my account. So i only use the website and not this app cause it’s just not working.

    by okichan on 2018-09-18 at 3:46 PM

    Password does not work in app but it does work on computer. Don’t reset your password just because it keeps telling you that it’s invalid.

  • User/Pass don’t work
    by Angx808 on 2018-07-26 at 9:47 AM

    Username and password that I use to get to my computer doesn’t work with the app.

  • Wish it upload during the weekend
    by Meeeeegh on 2018-03-10 at 5:18 PM

    I like to check my checkings during the weekend but can’t because they don’t update it till Monday and that annoys me

  • Wish it supported Face ID
    by Natey808 on 2018-02-01 at 5:50 PM

    Pretty good app actually. I agree with the other user in that it is not clear that you have to setup another password once you are in your online banking account for “mobile banking”. However, once we figured this out we found this app to be quite useful, especially the mobile deposit option. I am lazy to go to the bank.

  • Password is NOT the same as for the website.
    by Don Twain on 2017-09-14 at 10:52 PM

    The app worked fine once I found out that the "Password" the mobile app asks for is NOT the same as the password needed for Online Banking (the website). Typically it's a 4-digit number, and it's sometimes (confusingly) referred to as a PIN, sometimes as a Password. I'm deducting a star because I feel this wasn't made at all clear, and I experienced so much time and frustration being repeatedly locked out of the app for using a password which I knew worked perfectly well at the website. So, more clarity please. Even now it's unclear to me whether your mobile "password" can be set to anything other than a 4-digit number; tech support thought it could be up to 15 characters, but so far I've only gotten 4-digit numbers to work.

  • 2 issues
    by Moopunastutu on 2017-09-10 at 12:16 AM

    #1...Touch ID stopped working after the last update. Tried everything suggested by the online banking dept, to no avail. They will be forwarding the problem to their IT dept. #2...I wish the app allowed the option to search transactions beyond 30 days. The rest of the app works to my satisfaction.

  • Logging in
    by Rcoronel1 on 2017-08-25 at 2:20 AM

    First time users! 1) Log into the website 2) Click on Mobile Banking tab 3) Read and Accept policy 4) Add desired Username, Password, and Mobile number you are going to use 5) Receive text message and reply with YES 6) You're all done and you can now log in. Hope this help. I had to call and someone explained on what to do.

  • Doesn't work.
    by AvidityDM on 2017-08-03 at 3:13 AM

    I tried logging into the app and it says my login information is incorrect. However, why is it that I put the exact same login information on my computer and it goes through there?! It's just totally inaccessible to begin with. And don't take my word for it, many other people are struggling to login as well. Just look at the reviews.

  • Doesn't even work
    by Smsmiles-77 on 2017-07-25 at 2:18 PM

    Why bother making an app when you can't even log in. I enter my user id and password, press submit, poof, erases my login. Repeat. Error "can't find login". I have to go into the actual website to login. Don't waste your time with this app. It doesn't work.

  • Doesn't work
    by Jonny808iphone on 2017-05-25 at 10:12 AM

    Can't log in always pops up with "error contact customer service" thinking I forgot my password but I log in online just fine. Needs work, useless.

  • Useless
    by meya75 on 2017-05-01 at 4:12 AM

    Can't log in most of the time. It's always just trying to load. Why have an app when it won't work properly!

  • Where is mobile deposit
    by tawiscool on 2017-01-18 at 5:19 PM

    I signed up for mobile banking and got this app but I don't have any mobile deposit.

  • 👍🏽
    by LuvMeSumLychee on 2016-12-02 at 4:37 AM

    This app is so easy to use!

  • Mobile deposit is great!
    by Ensh2000 on 2016-11-15 at 5:22 AM

    I use the mobile deposit feature. It is great! It is so easy to use and I save so much time.

  • Worked before update!
    by lmtrzb on 2016-09-27 at 2:41 AM

    Photo for check deposit has been out since I updated a few weeks ago. App was working great until you made me update! Boo!

  • "Error" On Open - Can't Log In
    by dosequis15 on 2016-07-19 at 1:09 PM

    I have the latest version of the app as of July 19 on an iPhone 5S 16gb. I can't get past the login screen due to "Error" right on opening the app.

  • Works
    by LMaui on 2016-05-16 at 3:51 PM

    Been telling me to update for months, yet I have the latest version, come on get your app fixed.

  • Hasnt given me any problems...
    by tracyxann90 on 2016-05-01 at 7:41 AM

    ...until now. Tried to log in and first thing it said when I opened the app was "error". What's going on? Also should add touch ID for IOS users. That'd be way better!

  • 👎 Force Closes
    by krystalbaba on 2014-09-29 at 10:14 PM

    Crashes! I'm anticipating a fix as this app can be my best friend!

  • Great!
    by Spring Onion on 2014-07-04 at 7:33 PM

    Simple and easy to use...the remote deposit capture option makes life so much easier. Great job!

  • Log in Issues
    by Jrrrdnn on 2014-06-11 at 5:10 AM

    I can't log in ever since the new update took place.

  • Great update!!
    by RaeRae808 on 2014-05-01 at 1:41 AM

    Love the new features and improvements!!

  • Login issues
    by Tappercity on 2014-04-30 at 7:01 PM

    I don't usually write reviews. But, this app in its current state is worthless. Keeps giving an error saying my login name is incorrect.

  • Can't log into account
    by Angryflipguy on 2014-02-19 at 6:05 AM

    This app was good until I was unable to log into account anymore. I can still login online through my laptop but there seems to be a problem on mobile.

Change log

Update history of iPhone App [CPB BOB]

-Minor Updates
-Name Change
(c)Central Pacific Bank


iPhone App [CPB BOB] Other details

  • Sales maker:
    Central Pacific Bank
  • Release date:
  • Version:3.1.7
  • Price:Free


Download the[CPB BOB]@iPhone App

Download the APP!
CPB BOB|Download the iPhone APP from AppStore


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