First Command MobileCommand™

First Command MobileCommand™credit card

First Command MobileCommand™

First Command MobileCommand™

First Command Bank MobileCommandTM allows you to quickly and securely access your accounts from your mobile device while on the go!

First Command Financial Services, Inc. and its subsidiaries, including First Command Financial Planning, Inc. and First Command Bank, coach our Nation’s military families in their pursuit of financial security. Since 1958, First Command Financial Advisors have been shaping positive financial behaviors through face-to-face coaching with hundreds of thousands of client families.

First Command Bank MobileCommandTM features include:

-Manage your Bank Accounts and Finances:
• Review activity and balances in checking, savings and credit card accounts.
• Set app alerts to be notified of important account info.
• Securely send and receive money with Pop Money® using a mobile number or email address
• Transfer funds between your First Command accounts
• Mobile check deposit: simply take a photo of checks to deposit them
• Pay bills and schedule/edit/cancel payments

• Use biometricts to quickly log in to the app.
• Change Online ID or Passcode
• Access your accounts 24 hours a day

To sign in to mobile banking, use your First Command username and password. As always, if you have any issues with our app, you can call us at 833-591-3237 or email us at [email protected].



Download the[First Command MobileCommand™]@iPhone App

Download the APP!
First Command MobileCommand™|Download the iPhone APP from AppStore

Evaluation at the itunes store

Evaluation of iPhone App [First Command MobileCommand™] at itunes store

  • newest version:2.2 out of 5 stars (2.2 / 5)2.18
  • All versions:2.2 out of 5 stars (2.2 / 5)2.16832

Number of people evaluated:100



Screenshots of iPhone Apps [First Command MobileCommand™]

First Command MobileCommand™Screenshot of 1First Command MobileCommand™Screenshot of 2First Command MobileCommand™Screenshot of 3First Command MobileCommand™Screenshot of 4First Command MobileCommand™Screenshot of 5First Command MobileCommand™Screenshot of 6
(c)First Command Bank

People reviews

Impression and review of people to iPhone App [First Command MobileCommand™]!

  • App Does Not Work with iOS 14.3
    by Bummer Toons on 2021-01-07 at 11:21 PM

    The app opens to the logo screen and the does nothing.

  • Really?!?!??
    by StewBurner71 on 2021-01-06 at 2:15 AM

    I guess I wrote a review a while back when I was having issues with the new “update,” and guess what? They have not changed. Worst! Banking! App! Ever!!! My gosh, I’m trying to look at my banking history and I’m getting errors. The biometrics worked for a while, now they’re not working, again!!! Not to mention the slow logging in. This is so frustrating, and not a peep from the developer or the bank about fixing anything. I’m getting ready to move my money and everything else. I am so over this bank.

  • Forgets Login & Biometrics Enrollment
    by Jack_0205 on 2021-01-01 at 2:00 PM

    This app has only gotten worse over the years. After 18 years, I am about to change banks (already moved investments). Why can the app not remember my login (yes the checkbox is marked) and why does it forget I have enrolled in biometrics (yes, that box is checked as well)? Was bad enough the app used to time out during login because it took so long, but now this... each improvement is a step backwards. Forget the app, get a new bank. —— Update —— Wish I could give *0* Stars... no response by the app programmers to fix issues... almost like the “For Military Personnel” bank wants everyone to go to another institution. It’s now 2021 and time to set a resolution First Command... fix this junk or continue to lose clients and eventually declare bankruptcy.

  • Change it back!!!
    by Djanderson3 on 2020-12-31 at 5:14 PM

    This app works my nerves to the point that I want to change banks because of it. I hate having to put in my password AND get a passcode every time I need to log in. What’s the point of having a button that says enroll in biometrics when it doesn’t work? Please go back to the ok’d version. This one does not work.

  • This app is tragic
    by CausticCarnivore on 2020-10-27 at 5:47 AM

    Have you ever wanted to play “Suddenly your money is all gone simulator?” Well with this app you can! For as often as about 50% of the time, you’ll log in to the app telling you that you have zero accounts with them! Isn’t that amazing?! Really makes you happy to do business with them...

  • Only getting worse
    by Avachild on 2020-10-20 at 6:10 AM

    They just updated this app a couple weeks ago now it is even worse. I tolerated the SLOW login and interactions. Now it is nearly impossible to get into my account. A 40 second wait to get in, constant wanting to verify it’s me by texting/calling, gives me useless information they offer, tells me I don’t have an account, gives me error messages, freezes...... just to name a few. Since the update I have not once been able to sign in without an issue. I’ve been with FCB for over 20 years this useless app and zero support for it has made up my mind to switch to USAA.

  • "Get squared away" What a joke!
    by finwizmatt on 2020-10-14 at 1:44 AM

    This app works terribly, crashes often, and has security flaws. Biometrics don't work so I have to enter my password every single time. Interface with bill payment is ridiculously complicated and not intuitive resulting in errors and late charges. Can't get any app support by clicking "app support" here in the App Store because that link takes me directly to First Command's main website and there's no link for getting app support there. Who the heck made this app or First Command and why don't they offer app support? I wish I could give this app zero stars. Scrap this and go back to the old app! The old app worked great without any issues. If it's not broke don't fix it! I never once complained about it, in fact I bragged about FCB and how good their services and app were until this new app rolled out. I've asked the people at the bank for help a few times and they sounded embarrassed and suggested I should use my computer instead. Not much confidence there in this app either. Please end your customer's suffering and your bank employees embarrassment by returning to the previous banking app ASAP!

  • Outstanding functionality!
    by LowtherRinseX2 on 2020-09-21 at 3:00 AM

    Love it!

  • Marginal
    by axemaddock on 2020-06-10 at 1:15 AM

    This app does show bank account information, which is good. However it does not display investment information brokered through First Command. It did this briefly a few months ago, which was the main reason I was interested in the app. Now that function is removed and I have little reason to use the app at all.

  • Editting function
    by Donni66 on 2020-06-06 at 7:31 PM

    Always have trouble updating other account numbers for things I want to use bill pay with. Very slow to move from one function to another.

  • Great Bank, Worst App Ever
    by Navy0106 on 2020-05-23 at 3:03 AM

    I truly believe this bank could experience huge growth if they created a usable app. I would personally try to take some tips from NavyFed’s app. It is the best banking app that I have ever used. Until then, I have not been able to use this app to do anything.

  • Worst app ever
    by jshabahd on 2020-05-22 at 11:13 PM

    This is the worst app I have used. Every time I have deposited a check it has taken at least 10-12 times. Very frustrating

  • Slow to open and load I may drop FCB
    by San Tee Jan on 2020-03-13 at 5:16 AM

    Check my accounts frequently. SLOW to log on and SLOW to navigate. Just deleted and reinstalled the app. Took 25 seconds after biometric log in to get to the navigation screen. On my USAA app It is twice as fast to log in and navigate. I am considering dropping FCB due to the sub par performance of the app.

  • Clumsy but functional enough
    by Adjie203 on 2020-02-17 at 11:59 AM

    Very clumsy interface that feels rough. Face ID sometimes just disables itself. Sometimes interface gets confusing when transferring funds to external accounts.

  • Some bull just
    by Dontext on 2020-02-11 at 5:09 AM

    I have an iPhone XR there is nothing wrong with my camera. The only reason I downloaded this app is for my one and only paper check. No matter what I try the app won’t read it won’t let me turn on flash, it won’t let me turn on my light, it’s frustrating.

  • Great Mobile Deposit
    by REP3112 on 2020-01-08 at 12:42 AM

    I’ve deposited dozens of checks using this APP. Quick, accurate, convenient, perfect for everyday banking.

  • When’s the next update
    by CrumbleZ on 2019-12-24 at 5:12 PM

    It’s been almost a year now seeing the coming soon on everything, so when is soon? Never I expect. I want to see my investments and life insurance plans. Where’s my money going? Do I need to call the adviser and take there word for it all the time. NO STARS!

  • Mobile deposit doesn’t
    by Hey FAC on 2019-12-16 at 1:21 AM

    Other banks’ mobile deposit features work. This one has not worked for me in most attempts. Despite dark backgrounds in dim light, in bright light, the app fails to read the check. Once again, I have to snail mail my endorsed check to the bank. One of the most useful features of a bank’s mobile app is mobile deposit. Please make it work!

  • CrApp
    by Airbossdave on 2019-12-01 at 8:51 PM

    This app is buggy, freezes up constantly, and doesn’t transmit information accurately from the app to the main system. I’m actually actively looking for another bank so I don’t have to keep trying to use First Command’s app. The quality of their service has gone down over the years anyway and this app just seems to be consistent with their lack of attention to detail and declining focus on good customer service.

  • Great snapshot banking app
    by rock12002 on 2019-10-13 at 7:06 PM

    Quick and easy to view account balance, easy to access insurance and track policy numbers. Can’t wait until if show account balances for my investments and AMS accounts. Love the PCS area and my advisor info so I can reach out if I need to schedule an appointment.

  • Great now
    by aa------ron on 2019-10-10 at 7:11 PM

    Good app- recent update works well.

  • Doesn’t work
    by Edddd Ll on 2019-10-05 at 2:31 PM

    Keeps locking my account every day, forcing me to reset my password every day. If First Command doesn’t fix this soon, I’ve got no choice but to bank somewhere else.

  • Super glitchy
    by Enovaihcs on 2019-09-26 at 2:34 PM

    Many of the functions of the app don’t work correctly. Various pages freeze often forcing me to restart the app. Sometimes icons don’t appear to be in the correct place on the screen and the links seem to be broken. In general, this app is just super glitchy and in dire need of someone to come in and perform a coding miracle.

  • Does what I expect
    by Danielle S WV on 2019-08-22 at 3:52 PM

    The app does what I expect from a banking application. I have no issues with an iPhone 5S operating IOS 10 and now with an iPhone 7 operating IOS12. Mobile deposits can be tricky due to lighting; I frequently have to take pictures multiple times to get it to read the endorsement. I look forward to the expanded investment and insurance features.

  • Horrible
    by firstcomnandsucks on 2019-07-26 at 8:55 PM

    Used to be able to use Face ID to log in; no more for some stupid reason. This is literally the reason I’m switching to another bank.

  • Improved, easier to look at
    by HoooeyLewis on 2019-07-22 at 2:47 PM

    Love the new design. There are a few flaws but ones I would consider minor.

  • Horrible!!!
    by geammar nc on 2019-07-17 at 6:23 PM

    I never had difficulty balancing my checkbook before. Now, ever since the “new and improved” app is in place, my check book has not balanced and it gets more entangled with each passing month. Why can’t I access my estatements easily as I did before? There is nothing to click on to bring it up. I am practically in tears after each aborted attempt. If it ain’t broke, don”t fix the saying goes. What gremlins did you hire to botch this up so badly? I would give a negative star review if I could.

  • Can’t even log in
    by WAYNO ND on 2019-07-16 at 2:24 AM

    I get alerts for uploading the latest app and don’t even get a login page anymore

  • Bad app
    by Beans3771332 on 2019-07-15 at 1:53 PM

    This app is elementary compared to other banking apps. If First Command wants to be taken seriously, they will fix it. If not, I’ll take my business back to USAA.

  • App down
    by Shateka Husser, MBA on 2019-06-27 at 1:22 PM

    The send money feature is disabled

  • Just an app to the website
    by Skinny Bison on 2019-05-13 at 12:41 PM

    There was a long time between updates, but this version is even worse. The actual mobile site isn’t much better. I’m sure it looks a little better on non-iPhone X models, but it’s clear the creators of this app are more concerned with a homogeneous look, even if it sacrifices basic functionality.

  • Klunky & Unreliable
    by The_Jackster87 on 2019-05-11 at 2:42 AM

    This app does a decent job of showing account info for the last 30 days. But viewing all transactions = app hang up that can only be resolved by closing/re-opening the app. And mobile deposit hardly works... even after 6 attempts! Upgrades are definitely needed.

  • Love the swipe left swipe right
    by H3llRa1s3r on 2019-04-09 at 3:55 PM

    I love the cleaner look and I like being able to swipe left and swipe right to get to the different features. I think the new app is good.

  • Terrible update
    by 30 rock fan on 2019-03-18 at 6:40 PM

    I can’t mobile deposit checks on the app!! The app fails to recognize the back of check endorsement even though it has all required info IAW the new updates. How am I supposed to get paid?

  • Not a fan of the new update!
    by islandhopper19 on 2019-03-14 at 8:25 PM

    This new app is difficult to see or read. The light grey color numbers blends into the background, and I am constantly trying to switch from landscape to portrait because I can’t see all the information on the screen. The screen to pay bills or make transfers is no longer user friendly.

    by Frustrated Truck Driver on 2019-03-10 at 2:24 PM


  • Hate it - better off on desktop.
    by CajunSFC on 2019-02-22 at 8:21 AM

    I do not enjoy the new app at all. I had no issues with the previous app because it worked well. Now, I can see my recent transactions, but when I attempt to look at ALL transactions, it brings me to a huge webpage that looks like I should be on a desktop to view it. Even in landscape view, I cannot see what I want and I am forced to scroll side to side and up/down to be able to view what I need. It is not convenient. It is not pleasant and it is almost worth the effort to change banks to get a better mobile experience. The same issue occurs when you attempt to pay a bill. You are better off using your desktop as the mobile app brings you there anyway. It does not scale to the smaller screen size of a mobile phone. I have read reviews from those that complained about the screen being too small and did not fit the larger phones. It is just the opposite. It is too big and does not scale. Development should have tested this app a little more prior to roll out. It should not have been released.

  • Better. But still bad.
    by My Apprehension on 2019-02-20 at 10:45 PM

    Finally after 3 years the app is updated to fit bigger screens. That's crazy. It shouldn't take 3 years. It still is put together poorly because the app doesn't fill out an iPhone X. I can't even imagine how bad the iPhone XS Max screen looks.

  • Easy
    by JPSEANLE on 2019-02-20 at 5:29 PM

    Seems simple enough so far

  • Awful...
    by nolimit06 on 2018-11-26 at 12:44 AM

    I complained when the app changed from the previously beautiful interface to this awful version on Android. Now I’m on iOS and it’s even worse, there’s absolutely no support for higher resolution devices. Apple makes this very easy to enable support for all of their device resolutions, the developer just has to take the initiative to design the app for those devices as well (people do buy new phones for the record). There’s no FaceID support, this is an absolute must on the new device without TouchID. This app is useless on the iPhone X, XS and XS Max because it doesn’t support the native resolution and I have to resort to the mobile site which is a major pain. You guys really need to look at apps like USAA, they have their act together with mobile banking. Your new app developer is incompetent.

  • Update your app
    by ltharmon on 2018-11-21 at 8:41 PM

    First, why did you change the way we make payments. You have effectively forced me to go to the computer to make payments. That’s a huge step backwards. Next, update your app! It’s been a year since you updated. Who knows how many versions of iOS we have gone through in that time. Makes me want to go back to USAA for my banking services.

  • Facial Recognition
    by huhnware on 2018-07-31 at 11:27 PM

    It’s time guys...waiting for the update.

  • One star because you have to give it at least one star
    by Stbrn on 2018-05-03 at 2:38 AM

    Not worth one star This new mobile app is NOT GOOD. Each navigation takes 5 seconds. If I inadvertently touch an entry, it takes me to a more detailed view THEN puts me back to the BEGINNING I liked the original app.

  • Fingerprint capability disappears
    by nopolecat on 2018-01-31 at 5:30 PM

    Inexplicably the fingerprint recognition sign in feature disappears. Yes, my phone has the crap ability. No, there is no place in the app to engage it/ disengage it. Have a nice day.

    by Bayseklyme on 2018-01-07 at 7:48 PM

    I've had the app for quite awhile and up until recently, found it very useful. I have use it to pay bills, transfer funds from one account to another, and to keep track of account activity. It was all good until I logged in and found I can no longer see any account activity for the past few days or even the month before. I balance my register every few days and was using the app to do that. But now I am unable to do that. I am very disappointed, dissatisfied and unhappy with this app at this point in time.

  • Tired
    by Michael Corcoran on 2017-10-21 at 3:36 PM

    Tired for the 100th time answering security questions and giving personal image a name and getting the message “your personal image cannot contain previous password” which is far from the case.

  • Terrible
    by Brian527383716533136 on 2017-10-10 at 2:16 AM

    New app update is awful, previous version was better. I can't even figure out how to do bill pay. App stays on when you leave- not secure!!! I can't stand this new version!!

  • Not all progress is good
    by Smallkat on 2017-09-16 at 3:36 AM

    I hate this new app-it's so aggravating. Reading the reviews, I believe the app developers see something completely different than the users. First, I can't even find the place to activate the fingerprint reader. Second, if I Choose send money, there is no SUBMIT button-my only option is cancel. Sometimes I can get lucky by tapping the middle of the screen and it will progress to another page that allows me to finish the transaction-other times it just times out. If I use PopMoney, the only options on the app are Person or Charity - no bank, credit card, etc... I've tried deleting and reloading, I've deleted cookies and tomorrow I have a rep calling me to help find solutions. While I do appreciate that piece-I shouldn't have to take 30 minutes out of my day to maybe fix problems that never existed! The old app was great - lets go back to it!!

  • Login concerns
    by Login Concern on 2017-08-30 at 3:30 AM

    Did the update remove the fingerprint login option? Why does the app remain open after I leave for over ten minutes? Was the inactivity timer removed to automatically log you out? fix is major

  • Disappointed
    by Rafaellopez04 on 2017-08-29 at 1:22 PM

    This new update has made it very difficult to manage my day-to-day activities! Not worth the hassle! Been a member for the last 18 years and because I do much of my work online, I'm considering going somewhere else to bank!

Change log

Update history of iPhone App [First Command MobileCommand™]

First Command Bank MobileCommandTM has unveiled a new look and improved functionality for mobile banking. The redesigned mobile app will have a new menu bar, as well as a carousel of pages for you to flip through. We have also included enhanced features for biometrics and laid the foundation for future display of investment and insurance products.
(c)First Command Bank


iPhone App [First Command MobileCommand™] Other details

  • Sales maker:
    First Command Bank
  • Release date:
  • Version:7.0.4
  • Price:Free


Download the[First Command MobileCommand™]@iPhone App

Download the APP!
First Command MobileCommand™|Download the iPhone APP from AppStore


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