FixlaundryiPhone Apps



WASH Service Request

A mobile service request for WASH Multifamily Laundry customers. This application allows residents, owners and managers to request service for their washer or dryer by scanning the machine barcode or entering the machine ID.

• Interfaces directly with WASH online systems to identify machine equipment type and location
• Once scanned, location information is automatically populated
• Provides an option to select the problem description
• Automatically creates service call for exact machine and location



Download the[Fixlaundry]@iPhone App

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Fixlaundry|Download the iPhone APP from AppStore

Evaluation at the itunes store

Evaluation of iPhone App [Fixlaundry] at itunes store

  • newest version:1.7 out of 5 stars (1.7 / 5)1.73418
  • All versions:1.7 out of 5 stars (1.7 / 5)1.73418

Number of people evaluated:79



Screenshots of iPhone Apps [Fixlaundry]

FixlaundryScreenshot of 1FixlaundryScreenshot of 2
(c)WASH Multifamily Laundry Systems

People reviews

Impression and review of people to iPhone App [Fixlaundry]!

  • 1 star implies that it works at all, which is not the case
    by FamilyGiTunes on 2020-06-24 at 6:39 AM

    This app works about as “well” as WASH washers & dryers do, which are all hardly functional at all. Maybe if they spent less time ripping off families and low income housing complexes, then they could spend more time ensuring that their garbage heaps work.

  • This app simply DOES NOT WORK
    by worst laundry service ever on 2020-02-13 at 9:22 PM

    Worst app. Worst laundry service. Disgusting smelly machines that never get maintained by this company. App does not work- it doesn’t let you fill out the service report and there is no phone number to call.

  • Can’t select a Machine Problem
    by Elle923 on 2020-02-13 at 5:46 PM

    When I click ‘Machine Problem’ there are no options except for the ‘cancel’ button, but I can’t submit an error report without specifying a problem :/

  • App doesn’t work
    by Coffeezombie2000 on 2020-02-11 at 6:13 PM

    Just tried to use the app this morning to report a service issue. While it recognized the machine, the app wouldn’t let me select the problem. It’s a total waste of time to try using it as it is. I had to go to the website to report an issue and don’t bother calling the number, you’ll be on hold until you’re dead.

  • Don’t use!
    by veryupset101 on 2020-02-11 at 1:10 AM

    There is always a problem with the washers. The washers have not been working for over a month and yet nobody has came out to fix the problem. We are constantly having problems with the washers. I have tried calling over and over and no response from the company. I am very frustrated and am not happy with their service.

  • 2.3.1
    by Blahlahbahblhbla on 2020-02-11 at 1:05 AM

    Yo guess what, your updated app STILL crashes. It won’t even open. My school has 5 broken washers and 3 broken dryers that we’ve been trying to get fixed

  • App not working
    by kciuchta on 2020-02-08 at 4:04 PM

    Current version as of 2/8/2020 does not allow machine problem to be entered.

  • Pathetic and unusable
    by Monkeywidget on 2020-02-07 at 10:56 PM

    Scan the barcode. Check! It demands to have the “problem” field filled in. Fair enough. But there is no field. The only available input is a Cancel Button. There is no way to submit a problem. No doubt they congratulate themselves on how few problems are reported on their machines...

  • This app is the worst
    by business attitude on 2020-02-07 at 6:21 PM

    This app has never worked for me. I tried to do a service for one of our machines. You can’t input details about what the thing is doing. The second page doesn’t open to give you space to input. The cancel button is the only thing you can do.

  • Don’t even do it
    by propmgmt on 2020-02-03 at 5:03 AM

    Very poor the worst. Everything glitches, you cant even submit a service request without the app freezing or starting over. This place is trash and the app is worse

  • 1554 Gramercy pl
    by Monkey34!!!! on 2020-01-30 at 12:05 AM

    My name is Rosa Mas ( on site Manager) and this App is a Headache because every time you want to describe the problem with the machines does not let you!! Crazy is not good at all

  • bad machines
    by appstore1884893 on 2020-01-26 at 5:08 PM

    I’ve lost so much money on these machines. I constantly have to keep guessing which machines work, and I’m down to three. I can’t even use those machines because other people are using them. Also, I cant my money back! It’s the middle of winter where I am and none of the machines seem to know what cold means. They have scorching hot water! And the other machines are literally flooded. The other laundry room that literally always smells like pee and has drunk homeless people has better machines.

  • Not working
    by Gangsterpunk on 2020-01-25 at 6:12 PM

    This app will not the me complete a request for a repair on a machine due to not being able to enter what is wrong with the machine.

  • Most disappointed
    by Tsuhappy on 2020-01-25 at 6:33 AM

    I am unsatisfied with this app because when I tried to report a problem, it asked me to give the machine problem. However, it showed no options for the problems and no way to type my issue.

  • So convenient
    by stan1008 on 2019-12-20 at 1:44 PM

    Makes doing laundry so much less stressful. I know when my laundry is done and if a machine is open to use.

  • Scan worked well
    by jgballer1998 on 2019-12-18 at 8:26 PM

    I read the reviews and was worried but the scan worked well and the machine got fixed in a timely matter.

  • It worked.
    by Happy or mad, you'll know on 2019-12-10 at 10:32 PM

    My property manager showed me this app and how to use it for our apartment buildings and I used it like I was shown and then next time I was in the laundr room, it worked. I used the exact machine and no issues. Plus, I did what I had to, to get refunded my $1.25 which was the smallest check I've ever received but I'll take it lol

  • Garbage.
    by RjMIAny on 2019-11-09 at 5:21 PM

    This app is garbage, their machines are garbage. The amount of money and frustration that their broken machines have cost me....unreal.

  • I try to get the app
    by Manu Emy on 2019-08-02 at 8:07 AM

    Yes I try to get the app but I write the name Wash on the app and nothing the only think I get is this think of FixLaundry I don’t want that I need the real app but I looking by name by anything and nothing

  • Worked fine
    by roncli on 2019-06-26 at 1:53 AM

    Honestly I'm not sure why this app is rated so lowly, maybe an old version wasn't working right? Whatever the case the app works fine now, I submitted a problem and it sent with no errors or crashes. A suggestion would be to allow indicating that the machine produced an error code... I had to select "other" and enter the code in the notes.

  • Does not work UCLA
    by erik' on 2019-06-16 at 1:59 AM

    This service does not work. This company’s machines are constantly not working and this app does not work. Very frustrating. UCLA Weyburn Paseo

  • DMProperty Manager
    by harvcliff on 2019-06-10 at 2:47 AM

    I love this app... I’ll say it again... I love this app... I wish I could get the tenants to use it instead of calling me, but hey... So, one more time all the bad reviews, five stars all the time, it works every time- no joke...

  • Can’t even report a problem
    by PBandZee on 2019-05-04 at 12:58 AM

    The app crashes just by opening it. Their number puts you on hold until you hang up. Awful service and criminal prices for laundry.

  • Worst App and Service Ever
    by Leobarditooo on 2019-04-22 at 2:26 PM

    This App has to be the slowest most frustrating thing to use. Not only does the app CRASH every other minute, but calling customer service and is worse. I would highly recommend checking every machine prior to using. Because if you pay and it turns out the machine doesn’t work once you press START you won’t get your money back. This has happened to me before. I’ve lost a total of up to $50 because machines will seem like they work, you pay and when it begins to wash it crashes and you’re left with having to pay for another washer. I would also recommend you finding another washroom if you can. Just my experience and a heads up.

  • Can’t access camera
    by ChuckieMac on 2019-04-14 at 3:50 PM

    When you try to scan a barcode it tells you to go to Settings -> Privacy -> Camera to enable access, but it doesn’t show up in that list because it hasn’t requested access to the camera. The app should tell ios what it wants to access and ask the user for permission, not require jumping through hoops only to discover you can’t do what the instructions tell you to do. Has made the app useless since our machines ONLY have a barcode, not a six-digit code to manually enter.

  • Worst app ever
    by Ellerpea on 2019-04-12 at 10:03 PM

    This app constantly crashes! I’ve basically given up on it and use the website now to submit my requests. It could be because there are sooooo many requests for fixing these old and poorly maintained machines, and lack of action by the company, that the app crashes. 🤷‍♀️ Very frustrating!

  • Not working
    by Swerle on 2019-04-12 at 8:31 PM

    When I try to enable access to my camera this app doesn’t even show up in my privacy setting or list of apps in my settings. The machines in my complex do not list their 6 digit codes, they are only available by scanning which I can’t do since I cannot enable camera access.

  • Useless
    by Slmrmj on 2019-04-07 at 4:08 PM

    App is just as good as their service. Slow and useless

  • Crashes
    by Iana333 on 2019-04-06 at 12:24 AM

    The app crashes when you try to enter the machine problem. Useless.

  • App Issues
    by kimpossible22:D on 2019-04-05 at 4:20 AM

    I like that the app is easier than waiting on hold with the call center for 30 mins but the app has an issue that blocks you from being able to scan the barcode or QR code. It says to go into to the privacy section in the settings then camera and turn on the camera option for the app but that option is not available.

  • Useless
    by rvcjr88 on 2019-03-31 at 1:35 AM

    App just keeps on crashing.

  • Crashing
    by RichKingYvr1 on 2019-03-30 at 6:08 PM

    Keeps crashing. Useless

  • Total crap!
    by Point38 on 2019-03-24 at 2:46 AM

    This piece of junk can’t even take a photo because it is no optimized for the iOS. WASH machines are a piece of junk as well just like their stupid service.

  • Crashes after entering machine ID
    by MonteCarloCars on 2019-03-05 at 5:17 PM

    Don’t bother.

  • Don’t waste your time
    by Misadventure8 on 2019-02-26 at 10:35 PM

    When the app opens it gives me a notification that there’s no network connection (there is I just filed my report on their web page) and when you try to exit the notification the app crashes and kicks you out very frustrating in a situation when I’m already frustrated because the machines are broke.

  • Useless
    by Buttmunchy on 2019-02-26 at 9:08 PM

    This app is as useless as the company itself. The app doesn’t work on cellular or WiFi.

  • Will not scan
    by ryanpt132 on 2019-02-26 at 4:51 PM

    The app is useless. Do use it you have to scan the barcode. When you go to do that it tells you to change your camera settings to ones that don’t exist on an iPhone.

  • The app is as ‘great’ as the machines
    by Pranubhav on 2019-02-25 at 9:19 PM

    Horrible maintenance of the machines. And now a horrible app through which one won’t be able to enter a problem. The app crashes out upon selecting the “Machine Problem”. You try to scan, the iOS settings won’t even show this app.

  • Can’t find the app under camera settings
    by sweetjake on 2019-02-23 at 4:17 PM

    I agree that it’s easier than calling & easy to use. I just wish I could use the scan feature. I cannot find the app in my camera settings to allow it access. Even tried uninstalling & reinstalling & cannot find the app anywhere under privacy > camera to allow it to scan.

  • Literally the worst app I’ve ever seen.
    by djdgshshshs on 2019-02-14 at 12:09 AM

    Trying to put in the machine problem, 1 of the 2 crucial steps to tell them what’s wrong, literally closes the app. Trying to scan doesn’t work either as it won’t let you give the app camera access. App is actually useless.

  • Camera Scan Does Not Work
    by Coyvics on 2019-02-12 at 6:35 AM

    App does not appear in Privacy Settings for Camera. I cannot use this app to scan the barcode. App needs improvement big time.

  • Doesn’t work
    by Matukut on 2019-01-18 at 6:19 PM

    Tried to install twice. Wants me to give camera permission in settings but the app does not show up under privacy->camera

  • Unable to scan Barcode; crashes when user taps 'Machine Problem' button.
    by Mike Hejjas on 2019-01-15 at 10:06 PM

    I have installed the app on an iPhone 7, running iOS 12.1.2. When I tap the 'Scan Barcode' button in the app, the "Please enable the Camera." dialog is displayed. But when I navigate, as suggested, to Settings > Privacy > Camera to enable such usage, the 'FixLaundry' app is not in the list of apps that have requested such permission. If I enter the washing machine ID number manually, and then tap the ‘Machine Problem' button in the app, it crashes immediately. This app should be removed from the App Store.

  • Does not work with iPhone
    by SA22 on 2018-11-29 at 1:38 AM

    Does not scan, does not appear under camera settings, tried to report problems with machines, they haven’t fixed for several weeks, not impressed, try updating this app and test it or remove it from the store.

  • Crashes
    by Hannah2017 on 2018-09-17 at 10:25 PM

    I’m able to put in the 6digit code and scan bar codes but when i press the machine problem option the whole app crashes. not very helpful

  • quick service :))
    by Barbie on 2018-08-16 at 9:52 PM

    if only I can find the redeem button ..... 🙂 to claim refund ..... awesome easy to use quick service within 1-2 days !!

  • Doesn’t work on iPhone 6s iOS 11.3
    by Shlss on 2018-06-08 at 3:29 PM

    I’d like it if it worked instead

  • Worked flawlessly
    by SpoonyBard8001 on 2018-05-26 at 4:27 PM

    I’d rather click an app than type in a phone number and wait on hold so I gave the app a go notwithstanding the low reviews. Barcode scanned in less than a second, menus was easy to navigate, and machine address populated automatically. Just had to manually input my name and phone. Easy as anything and got the job done. Will update if service following request is an issue, but it never has been by phone.

  • Crashes
    by Bramnet on 2018-02-16 at 12:58 PM

    The app crashes the moment you try to enter the problem you’re having.

  • Broken app broken machines & broken customer service
    by OneOddOrange on 2017-09-26 at 9:14 PM

    So this is the only form that works to report a problem. So here it is: VXX456 Park la brea -Does not and has not in months dispense the softener. It’s been ‘fixed’ before multiple times. The water is not powerful enough to dispense the softener. Then it gets clogged. Maybe someone will fix that machine and the broken dryer that’s been broken forever. Although it’s been ‘fixed’. And the how about the all the washers that stop mid cycle that need to be manually restarted. It should be about under 2 hours. But laundry can be an all day event. Thanks.

Change log

Update history of iPhone App [Fixlaundry]

• Added link in app to new WASH-Connect app that replaces this app
(c)WASH Multifamily Laundry Systems


iPhone App [Fixlaundry] Other details

  • Sales maker:
    WASH Multifamily Laundry Systems, LLC
  • Release date:
  • Version:2.3.2
  • Price:Free


Download the[Fixlaundry]@iPhone App

Download the APP!
Fixlaundry|Download the iPhone APP from AppStore


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