I love using gong on my computer to listen to calls and see where I can improve. Downloaded the app so I can listen on the go and it is awful. It won’t let me pull up the calls I want, if I try to click a link on my phone it makes me listen from the web and not the app, and it won’t even pull up the calls I search for - just says there are calls with that name but I can’t choose any. All in all, great product they offer but you can’t get things done on the app.

Please add proper iPad support. Allowing your iPhone app to run only in portrait on an iPad does not give you a useful iPad app.

3 stars because it’s been at least year since Ive used this app on my iPad and its a pain to have to use it in portrait mode. C’mon update it so it can be used in landscape mode or give the user the option to pick!

I love listening to calls on the go but the app is really buggy. Many wknds in a row I’ve gotten the spinning wheel of death. It’s hard to forward and rewind and sometimes you get two audio tracks playing at the same time. The submit comment is too close to the visibility options. You can’t set up filters for prospects only so I have to always scroll to find new calls to listen to.

Use this in your sales organization but you really have to use it to be effective.

As a newly hired Gong employee, this app is invaluable for me getting up to speed quickly. I’m taking advantage of all my commute time to listen to best practice calls and get my talk tracks down. Can see how this would be useful for anyone trying to up their game and deliver more values for their customers. Will be using this daily!

There is 1 App notification badge that won’t go away, can’t find where it is in the app, had to turn off in settings, please be more mindful of badges.

Listening to calls is great but being able to listen in the go is awesome. I can speed up the call and choose what person I want to hear speak. I can take a 30 minute call and hear the important parts in 5-7 minutes and comment on the call while doing my workout. They recently added face to face meeting recording via mobile also which is awesome!

I manage a team of 12+ sales folks and this app has changed the way I coach my team. I listen to calls & provide coaching on the go and it helps me ensure I am always up to date on key deals!

Support is a joke when you tell them the app isn’t working properly- which I know it wasn’t because my colleague was using it. So I deleted the app. Redownloaded it and now its crashing every time I open it. Big flop of an app.

It’s great to be able to listen to calls to hear different selling techniques. Unfortunately the app keeps disappearing and has trouble connecting. I really want to hear more calls but so far it’s been a hassle 😩

I used to use he gong app everyday on my way to work and now the app doesn’t work at all!!! It shuts down when I open it and if I do get in it freeezes on my calls.

Great app! Cannot live without it

This is the best app for listening to my calls and my team’s calls on the go. Simple, easy to use wherever I am - in a car, on a plane etc.