Highmark Plan

Highmark Plan hospital

Highmark Plan

Highmark Plan
Highmark Plan|Download the iPhone APP from AppStore

Highmark Members have access to the parts of their insurance they use most. If you're a Highmark member or a member of one of our affiliates, this app lets you:

– Access your Member ID card
– View your plan information
– View your family member’s plan information
– Pay claims with your spending account
– Get important messages and notifications
– Use your phone’s biometric settings for quick log in

The App is intended for Highmark’s Blue Shield members in the 21 counties of central Pennsylvania, and Highmark’s Blue Cross Blue Shield members in the 29 counties of western Pennsylvania, the 13 counties of northeastern Pennsylvania, the state of Delaware and the state of West Virginia plus Washington County, Ohio.

Highmark Inc. and its affiliated Blue companies are independent licensees of the Blue Cross Blue Shield Association.



Download the[Highmark Plan]@iPhone App

Highmark Plan|Download the iPhone APP from AppStore

Evaluation at the itunes store

Evaluation of iPhone App [Highmark Plan] at itunes store

  • newest version:4.3 out of 5 stars (4.3 / 5)4.33803
  • All versions:4.3 out of 5 stars (4.3 / 5)4.3

Number of people evaluated:639



Screenshots of iPhone Apps [Highmark Plan]

Highmark PlanScreenshot of 1Highmark PlanScreenshot of 2Highmark PlanScreenshot of 3Highmark PlanScreenshot of 4
(c)Highmark Inc

People reviews

Impression and review of people to iPhone App [Highmark Plan]!

  • NOT in Real Time
    by Banquera on August 22, 2021 at 8:27 pm

    This app does NOT update in real time. I had a prescription filled almost 3 weeks ago, picked it up, paid for it, and it's STILL not showing as a claim. I certainly wouldn't call a three-week lag as being real-time.

  • Loading issues
    by supp1254 on August 8, 2021 at 6:54 am

    I try logging in and it just never gets past the loading screen. I tried reinstalling the app. Even used a strong WiFi connection and a staring mobile connection and it still just continues to load without ever getting past the log in screen.

  • New to HighMark
    by mckyd68 on July 1, 2021 at 1:13 pm

    I would like to be able to download my member card to my apple wallet. Is this not available. It was available on the BCBS program I just switched from to HighMark.

  • This app is broken
    by Zoopenblopper on March 23, 2021 at 3:45 pm

    This app doesn’t work at all. All I get when I login is a screen that says coming soon. What a joke!

  • Abysmal UX
    by d_d_d on February 26, 2021 at 4:26 pm

    Searching for a provider is practically impossible on the app. Constant crashing and/or forced logouts. Zooming sticks when using the keyboard so you have to manually zoom out (which often causes it to crash). I understand trying to keep the features in-app, but if you can’t do so without having terrible UX, just pop it out to Safari or exclude it altogether instead of wasting your customers’ time logging in and out, closing and reopening.

  • Can’t Do HSA Investments
    by Select User on February 23, 2021 at 4:06 pm

    I can never get the HSA investment button to work in the app. It takes you back to the same screen. Maybe it’s a bug.

  • Horrible App
    by Russellcub on February 23, 2021 at 1:50 pm

    Searching for a provider is a nightmare! Not only do you have to type your password just to run a provider search, the search kicks you out after a few minutes. If you click on a provider/link you must again type your password after getting kicked out to restart your search. Additionally, the list of providers is wildly out of date and ineffective. Multiple offices I have called are permanently closed but listed as accepting new patients in the app.

  • No Apple wallet support
    by Goatse Lover on February 6, 2021 at 8:00 pm

    Seems like a no brainer to add Apple wallet support.

  • One of the worst app
    by Ricckip on January 29, 2021 at 1:24 pm

    I have never seen any other worst app like this one I installed on my iPhone it hasn’t work since Jan 1 2021 the just keep going in round round round. I just deleted but sadly they don’t care about their services

  • Please close ticket S-90163335. Or pull this useless app from distribution !
    by SuperSystemsEng on January 28, 2021 at 3:38 pm

    Life is too short, and healthcare too important. For anyone to be diverted to a dead end app Thank You.

  • Forbidden Error Unresolved
    by Lizz11 on January 15, 2021 at 3:22 pm

    Since I started using this app I received a forbidden error when searching for care/providers. It does not have me logged in and when I try to log in to see if the provider accepts my plan, it gives me the forbidden error. The app needs an UX upgrade. It is extremely messy having it essentially open a web browser within the app to do the search. I used to have UPMC and their app was a lot more user friendly.

  • Disappointing exclusion if you're on a "national" plan
    by kadomony on October 2, 2020 at 4:28 pm

    I am a Highmark member through my employer. My Benefits Home is powered by Highmark, but if you're expecting to have access to the mobile app, you're in for a disappointing exclusion. As a member of a "national" plan, Highmark will not support your policy through its mobile app and forces you to use a subpar mobile web experience. Their solution: "just bookmark us in Safari". This is not the level of service I expected, and I might be switching to Aetna this open enrollment period as a result.

  • Can’t manage spending account.
    by Tracey1210 on August 26, 2020 at 10:46 pm

    I have an HSA that I’d like to manage. Unfortunately this isn’t possible at all on an iPad. If I tap “manage” in this app, it gives the following error: Activity ID: aca04edb-7fbf-4705-2509-0080010000ea Error time: Wed, 26 Aug 2020 22:44:29 GMT Cookie: enabled User agent string: Mozilla/5.0 (iPad; CPU OS 12_4_8 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Mobile/15E148 It also fails in Safari, Firefox, Edge, and even Chrome, if you try to access it through the main highmarkbcb website.

  • Nice looking but glitchy
    by ktgy2020 on August 11, 2020 at 3:14 am

    Notifications never go away and pop up as soon as you downloads the app, logged in or not. Deductible info is incorrect. Slow to load and glitchy.

  • Newest update is ok.
    by Lkng4apet on August 3, 2020 at 6:42 am

    I don’t know if it is the website or what but every time I try to get my vision coverage information it tells me there’s an error on the page and to call the 800 number or it tells me I timed out and to log back in but it’s showing me logged in....??? Please fix whatever the problem is.

  • What happened?
    by Laura J McGrath on July 26, 2020 at 5:30 pm

    Recently downloaded the app. When I first started using it, I could see progress towards my deductible. Now, the information does not populate.

  • Bad update
    by weezimp on July 1, 2020 at 1:42 pm

    Can”t log in after last upgrade. It forgot that I had set up face id. But I fill in username and password, app responds ‘password is required’. Same pw works on website.

  • Login information not saving properly
    by stupidseller on June 26, 2020 at 10:35 am

    Login information not saving properly. Hangs while trying to login with saved credentials.

  • Login issues
    by bcdx22x on June 3, 2020 at 4:18 pm

    I use the Highmark website weekly, so I am very aware of my username and password. The app however has major login issues. 2 years now and it never logs in correctly without a call and a reset. Deleted the app, useless.

  • Horrible app
    by Jbyrd519 on May 7, 2020 at 11:30 pm

    High marks app does not let you search your city. Very user unfriendly! No formulary or access one to one and no directory of in network personnel,

  • Sending or spring EOB
    by jimdonal on April 26, 2020 at 12:21 am

    It does not appear that the ability to send or print EOB from mobile app exists. Need to add the ability to send a digital copy so the EOBs can be printed.

  • Doesn’t work
    by Thisisbrokenfixit on April 11, 2020 at 4:01 pm

    Hangs up all the time on both iPhone and iPad. I even reinstalled on both but that only worked momentarily. Once you get to Activity it freezes and there is no way to proceed or go back. This is broken. Fix it.

  • Scott Spencer
    by Scooter 326 on April 8, 2020 at 12:07 pm

    This is by far the worst app a company this size could have.... after 10 attempts to set up I gave up.

  • Would be awesome, if it didn’t freeze
    by mrfrede62 on March 12, 2020 at 6:07 pm

    Was excited for an update. Thought it would fix the freezing. Nope. Still freezes almost immediately

  • Prescription drug coverage
    by Itgegsbetter73 on March 5, 2020 at 1:26 am

    The very first thing I tried was to get the cost and coverage information that populates as soon as you agree to the terms and conditions and none of the links or whatever works. This is what I would be using the App for the most.

  • Won’t open
    by MsTerri87 on February 24, 2020 at 12:50 am

    The open has only worked once since I had it.

  • Always crashing
    by TaurusBlue on February 2, 2020 at 4:51 pm

    I never know when this app will actually work. I usually login on my computer to check claims. It would be nice to use while I’m disputing claim at the actual doctors office though. Just did the update a couple weeks ago and haven’t been able to get it to open one time.

  • Useless!
    by scifiblues on January 23, 2020 at 8:49 pm

    Just downloaded the app and it won’t load, the little beach ball just spins and spins. My network is working just fine so that’s not the problem.

  • Won’t open
    by Fireman87 on January 1, 2020 at 1:42 pm

    Download the app, open it and the wheel just spins and the app never opens. Tried installing it numerous time with no change.

  • Rarely works
    by BellaIsABadPup on December 4, 2019 at 8:08 pm

    Very frustrating!

  • Like Highmark but HATE the App!
    by Josieann5575 on September 23, 2019 at 11:44 pm

    I have used the website and mobile site for as long as I’ve had Highmark and other than a few oddities they both have been excellent. This app on the other hand is absolutely useless! 1)It shows “No Progress Information” under my deductible progress, even though I’ve had 45 claims so far this year. 2) When you click on “View Benefits Grid” it just keeps trying to load something but just sticks and app has to be closed. 3) “Find Care” would be awesome if it actually worked, when you first click on it, you see the first 5 (of 48) doctors nearby, but you can’t do anything from there - no matter what you attempt to do the screen flips to no providers in my area. It is so glitchy that it’s not even worth having the app taking up prime real estate on my phone. And yes.... I have uninstalled and reinstalled 3x with no help also.

  • Not as great as advertised....
    by by Jerald on September 18, 2019 at 5:10 pm

    Sssllllooooowwwwww to update current FSA balances...

  • Search button
    by sfdrcbn on September 16, 2019 at 3:56 pm

    The search button works 1 out of 5 times

  • This isn’t an app
    by S Herk on September 1, 2019 at 2:31 pm

    After downloading the app and working through the account setup, it gave continuous errors to setting up account. Then I restarted the app and now it won’t even open. How is it possible for an app to be this bad?

  • Won’t open
    by Babe532 on August 28, 2019 at 3:52 am

    Downloaded this app a half an hour ago and still waiting for it to open

  • Find care not an option
    by jawhitmore on August 24, 2019 at 6:17 pm

    I think the app idea is great, but the option to find care is just greyed out for me. Kind of ruins the whole point of why I downloaded it.

  • Can’t use it in landscape mode.
    by SteelOvaries on August 14, 2019 at 3:12 pm

    I need landscape mode because it’s bigger and easier to see. The app is worthless without it. You’d think an insurance carrier would understand they have elders who would be the ones who use this the most often. Lastly. A law was past making insurance companies pay doctors at least what Medicare pays. I’m losing my Crohn’s specialist because this company is breaking the law and won’t pay Delaware Center for Digestive Care appropriately and also refuses to negotiate or even discuss fees. I pay for the best insurance you provide and you’re trying to kill me by taking away the best doctors.

  • Like the insurance....
    by gjfhjgcjgv on July 27, 2019 at 8:38 pm

    The app only partially works and when you try the “Find Care” menu, it stops working. Useless if you are looking for specific care.

  • Not transparent
    by small town, PA on July 20, 2019 at 1:08 pm

    Although it’s nice to see all claims made, there is insufficient detail, and it doesn’t match the bills I get whatsoever. Importantly, why is there no tracker for my deductible and my out of pocket totals? That seems like “fuzzy math” to me anyway, and to not be transparent about it only heightens my concern.

  • Worthless App
    by Duke 360 on July 18, 2019 at 10:06 am

    Most of the links do not work. There is not an option to request prescription refill or order status. Half of my embedded information is outdated and/or incorrect. Just go to their slow clunky website and trash this piece of junk app.

  • So handy!!
    by mgschal on July 9, 2019 at 3:43 pm

    I love this app enough to seek it out in App Store to write a review. My son is about to have surgery for a break so I found this to follow the charges. Sooooooo handy to have all the details of current and past charges so quickly available!!! Thank you!

  • App review
    by Rcprint12 on June 4, 2019 at 2:09 pm

    This app is very quirky. Sometimes I can access some parts of it and other times I cannot. Especially the medication part. It seems to have some glitches. I have used similar apps from other providers and I am using them as my comparison. This app needs some fixes. Thanks.

  • Great!
    by Abnr on April 29, 2019 at 5:37 pm

    I love the app! Can't wait to see what additional features are rolled out

  • Very slow
    by puddy1981 on April 18, 2019 at 3:54 pm

    Very slow

  • Doesn’t show deductible
    by Xol_13 on April 8, 2019 at 2:00 am

    This app used to be great! But once you updated, the deductible and out of pocket info is gone!

  • Always updating
    by dspru on March 21, 2019 at 12:38 am

    I like seeing the updates every couple of weeks. Nice to see time and effort being put into always improving this app.

  • Needs work..
    by Jasmennn on March 17, 2019 at 4:30 am

    Could be a great app if it didn’t freeze constantly when searching for providers.

  • Awesome!
    by Dan136743567 on February 28, 2019 at 11:50 am

    Love having this app, well done!

  • No Access
    by Pactrip on January 16, 2019 at 3:30 pm

    Just downloaded the app. Keeps giving me error message. Please help!

  • Delaware state Highmark members can use this. App ?
    by m chandru on November 12, 2018 at 2:35 am

    Please tell if Ian Delaware state member which app can I use

Change log

Update history of iPhone App [Highmark Plan]

We squashed a few bugs and improved our app performance.
(c)Highmark Inc


iPhone App [Highmark Plan] Other details

  • Sales maker:
    Highmark Inc
  • Release date:
  • Version:2.0.30
  • OS:iOS,iPhone,iPad
  • Price:Free


Download the[Highmark Plan]@iPhone App

Download the APP!
Highmark Plan|Download the iPhone APP from AppStore


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