myEPB

myEPBiPhone Apps

myEPB

myEPB

The official MyEPB App is here and puts the power of your home’s energy use into the palm of your hand. Access your account right from your phone and take advantage of features like:

• Real-time data about your energy use
• Billing estimates
• Easy outage reporting with a single click
• Estimated outage recovery time
• Service area outage maps

*This app is currently for residential accounts only


Download

Price:Free

Download the[myEPB]@iPhone App

Download the APP!
myEPB|Download the iPhone APP from AppStore




Evaluation at the itunes store

Evaluation of iPhone App [myEPB] at itunes store

  • newest version:2 out of 5 stars (2 / 5)2.02898
  • All versions:2 out of 5 stars (2 / 5)2.02898

Number of people evaluated:69

Price:Free


ScreenShots

Screenshots of iPhone Apps [myEPB]

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(c)Electric Power Board of Chattanooga


People reviews

Impression and review of people to iPhone App [myEPB]!

  • Pay your bill
    by miber1974 on 2021-03-23 at 6:17 PM

    Please add the option to pay your bill online to this app. I believe more people would use it,

  • Almost perfect.
    by Daft Spork on 2021-03-15 at 7:29 PM

    It’s simple and has the basic tools I need, minus some that would make me give this five stars. I can see my current usage, compare to my past usage, and report an outage. However, it’d be fantastic to be able to see my statement in the app, and to be able to pay my epb bills (internet as well) within the app.

  • Useless!
    by sdhef25 on 2021-03-12 at 3:25 AM

    App is useless without bill pay!

  • Great app
    by Schankins on 2020-10-08 at 7:34 PM

    The EPB app gives you an in-depth overview of your energy usage. You can view energy usage by hour, day, and month. It gives you current usage plus historical usage for your home so it’s easy to spot trends. A great tool for helping you to reduce your energy consumption.

  • 🤦🏻‍♀️🤦🏻‍♀️🤦🏻‍♀️
    by Bebeazul on 2020-09-08 at 2:41 PM

    This app and the website is useless, always an error occurring.... best approach is just call and be done with it! And I hate even more having two separate bills, why can’t we combine them

  • Virtually Useless
    by Ms.dickens on 2020-05-29 at 3:09 PM

    Aside from " guestimated" power bill info; much info is either confusing or not updated frequently enough. Version is over 8 years old. Time for an update folks! As of today, May 29, 2020 isn't working at all! Says EPB is having problems with Server???

  • Useless app
    by Original Crimson Fan on 2020-04-16 at 3:43 AM

    Power outage information is worthless and completely inaccurate. App said my power was normal. So I came home to...no power. Next day it said no power then ten min later I apparently had power restored and then 5 min later no power. Next day still no power according to the app and I pull into driveway with lights blazing. I called EPB customer svc and was told “there may be a glitch in the app”, and they would look into it. If the one function I needed this app for , in the midst of a natural disaster, doesn’t function at all...

  • Useless during a major outage
    by Former happy user on 2020-04-15 at 5:03 PM

    Note repairs are in progress after major tornado event. Yesterday app said my power was back to normal so I drove home not only was my power still off repairs were still miles away. Used app to show report now gives a date a week away, fair enough, major tornado event. BUT throughout the night app would sometimes say Repaired Manually then a little later would show repairs were a week away. Not complaining that the repairs are taking an understandable amount of time, complaining the app is useless.

  • Wrong info
    by Davo Taco on 2020-04-14 at 11:55 PM

    EPB overall is a great. App stinks. Power outage and restored power wrong. Was staying at a friends house waiting 2 days for power to come back on. Finally said power was restored. Came home to no power.

  • What is this for?
    by Chatt545454 on 2020-04-13 at 11:26 PM

    I like EPB but this is honestly the most useless app I’ve encountered.

  • Didn’t turn back on my power
    by Dpking2000 on 2020-04-13 at 9:46 PM

    It did not work and my power is still out

  • Bill Pay
    by Im Justa Bill on 2020-02-05 at 4:56 PM

    Bill pay is the prime reason for downloading app. Other info is nice but not as important

  • Not worth the download
    by LSG1234567890 on 2019-11-25 at 12:30 AM

    I downloaded this app thanking that it was like other apps and I would be about to pay my bills but you can’t

  • Practically Useless
    by Timewarpshakti on 2019-10-23 at 5:02 PM

    The app is nothing more than an on demand meter reader. Even if you had some sort of problem, there’s nothing you can do about it from the app. Wake up EPB: it’s time to move into the 2000’s: Real time bill payment via the app and your website (its even a joke via the website — payments are still processed by hand), seamless integration of fiber optic and power bills if we choose so we don’t have to jump through hoops multiple times per month because the accounts have different due dates, and the ability to control services via the app. Funny, how you want us to go paperless and yet you can’t manage providing us with “normal” account services electronically.

  • Off putting
    by Haksisjxndjsjsjs on 2019-10-07 at 2:55 PM

    I have an alert set for anytime my bill is above $110. Sometimes I get the alert, sometimes I don’t. My bill this month (sept 2019) is $175 and I didn’t get a threshold alert like I normally do

  • Why does the app not work?
    by jfdempsey on 2019-09-04 at 12:48 PM

    Nice app without the server errors

  • Payment inside app
    by rbost72 on 2019-08-15 at 9:12 PM

    Please the option to make payments to power and other services available through the app, good information there but not what I expected when I want the convenience of paying my bill.

  • Add bill pay!
    by Colly1112 on 2019-08-12 at 11:48 PM

    Add bill pay option! Trying to call and pay my bill is a hassle with a 20 minute wait on the phone.

  • Not a gig-worthy app.
    by EHerri1971 on 2019-07-07 at 2:36 PM

    You think Chattanooga’s first GIG speed provider would have an outage feature that is on par with Volunteer Electric or North Georgia Electrics outage map.

  • Your app needs help!!
    by ApisonEarly on 2019-05-04 at 8:24 PM

    Add billing and fiber. It’s pointless now.

  • EPB never works
    by GOV94 on 2019-04-08 at 10:41 PM

    This app never lets me log in. It always says it’s experiencing issues. I go to their website and log in, it works. Then I try to pay or view my services and it says an error occurred. This has been happening every single time I try. It’s been 3 months. Both the app and their website NEVER work. My best bet is to call and even then sometimes it will just drop my call, no matter what phone I’m using.

  • EPB utilities
    by Jamie Xiao on 2019-03-17 at 6:40 AM

    This app needs modification for customers to view their statements for both electrical and fiber optic accounts. There should be access with safe payment options that can be made online or EZ-pay via My EPB.

  • Garbage app
    by Codycoe on 2019-01-23 at 4:18 PM

    App never works. Always says epb is having problems or doing updates. This update you’re doing has lasted a month 😂😂😂

  • NEED Bill pay option!!
    by lindergreg on 2018-12-31 at 10:49 AM

    Please!

  • Hasn’t worked in months
    by BeeKoozi on 2018-12-08 at 12:06 PM

    Every time I try to log in it tells me it was unable to connect to server, useless app

  • Bill/Pay Options
    by AlliLynn1231 on 2018-08-10 at 6:08 PM

    Need payment options on the app!!

  • Not Accurate
    by Ash76043 on 2018-07-22 at 4:03 AM

    The status on the app is nowhere near accurate compared to what’s actually going on.

  • Cool app, but not for bill pay
    by Gretels on 2018-06-24 at 5:49 PM

    I like what the app offers as far as information, but being able to pay our bills on the app seems like it should be a key feature...

  • Add Billing and It'd Be Great
    by saynotopunx on 2018-06-11 at 2:42 PM

    Please add the option to pay/manage our Fiber and power bills through this app. The outage and usage information is great, but without the core functionality most customers are looking for, the app is lacking major aspects customers want in order to keep the app downloaded on our phones.

  • Horribly embarrassing IOS App for “Gig City”.
    by WillWell3 on 2018-05-15 at 4:26 PM

    Can’t pay electric bill? Doesn’t include fiber account? “My EPB” it is not.

  • No Multi Account
    by charalitos on 2018-04-13 at 6:56 PM

    Useless app if you can’t see all of you accounts in the app, i do have 3 and only shows up one

  • Pay Bills
    by Pf224725 on 2018-03-29 at 9:48 PM

    As others have said, add fiber and ability pay both bills from app!

  • Love the app, but Fiber?
    by Bradley Madaris on 2018-03-24 at 1:28 AM

    It seems silly we cannot pay our Fiber bills from the same app. It’s so cumbersome to log into a web based account when it could be done straight from the app as well, maybe in a future update? 😪

  • Not able to log in
    by Lucid101 on 2018-02-12 at 2:46 AM

    The title says it all. Not able to log into the app. The website works fine. Very disappointed!!

  • Add Pay Bill for Electric & Fiber Optics!!!
    by ROCKERMPB on 2018-02-08 at 10:24 AM

    It’s nice, but why hasn’t EPB added pay my bill for both electric and EPB Fiber? That’s a no brainer!!

  • So what it does it does
    by On Whyte Oak on 2018-02-08 at 5:13 AM

    Good as far as it goes but where is the ability to pay my bill(s)?

  • Pay my bill button!
    by Mathely on 2017-12-29 at 8:34 PM

    Everything else is great!

  • My EPB
    by Rraydog on 2017-11-25 at 3:27 PM

    Great app but It needs to add the pay my bills.

  • Muy buena!
    by DRod150 on 2017-11-07 at 10:35 PM

    Love the app! as previous comments. Needs to have “Pay my bills” button added. Other than that, it is awsome!

  • Helpful
    by little_melissa on 2017-09-25 at 1:52 AM

    Love the idea of this app and it executes well. Only feature I'd like to see added is paying my bill from the app.

  • Awesome usage data
    by Nordy59 on 2017-09-15 at 11:44 AM

    It's crazy how you can view your usage data! It will even notify you if your usage increases dramatically for some reason. Maybe new pool heater or broken HVAC. Can same hundreds if I problem in an HVAC unit occurs.

  • Outage data seems off
    by Josh0401 on 2017-09-12 at 1:44 AM

    Nice idea, but outage data changes rapidly and doesn't appear to be right. Pretty frustrating as I sit here in the dark.

  • Won't open!
    by Jagram601 on 2017-09-09 at 3:53 PM

    Have downloaded and deleted twice due to non responsiveness. ????

  • Ahead of the time
    by Lsto7887 on 2017-09-09 at 3:22 AM

    So easy to use, helpful to keep track of energy use and makes reporting outages so easy! Best utility company ever!

  • App support disappeared
    by TennScotchLover on 2017-08-13 at 2:17 PM

    This app crashes in the new version of iOS when choosing a date range in the monthly view. At first app support people responded promptly suggesting the usual (re-start the app; restart the phone). Then they realized they had a bug, and wrote that they would work to fix it. Now emails are unanswered, and no repair seems forthcoming.

  • Works great!
    by ChuckPainNorris on 2017-08-04 at 11:12 PM

    I love that it will break down your usage by hour, and give you the info in dollars. Great app!

  • Better than I'd even hoped
    by evansrichards on 2017-07-02 at 6:18 PM

    This app is not only beautiful, it's very useful. EPB knocks it out of the park again. Keep it up!

  • Thanks EPB!
    by tswilson21 on 2017-06-24 at 2:03 AM

    Wow, this app is great! I love the Touch ID login support. The UI is clean and easy to use. The data the app provides is very useful. The usage charts are interesting and makes it easy to compare usage from day to day, etc. Really great job.

  • The Future is Here
    by osx10 on 2017-06-24 at 2:03 AM

    EPB is once again years ahead of their peers! This app shows hourly historical power usage, and even has a day-of-the-week power/time "heat map". Super cool, but wait, there's more: Want to see who doesn't have power on a map? Want to report that you don't have power? Want to see how much your power bill is going to be? Want to see your average power consumption? You can do all those things and more. My only improvement feedback is to fix the weird zoom out bug that occurs when you try to move around on the map. A cool feature I'd like to see is realtime power consumption (kW) when the app is open. This would allow customers to see how much power certain appliances/lights/etc pull in realtime. For example, a customer could hit a button to null out the current power draw, then turn their appliance on (or off) to get an idea how much a certain appliance pulls. Anywho, awesome app. Great job EPB!

  • Seriously impressed by how great this app is
    by bnjmnwkly on 2017-06-23 at 11:48 PM

    Very helpful to identify power usage during the summer. The UI/UX is great and is more detailed than the EPB website. I would like to see some Fiber account info added to this app. I understand EPB doesn't have a data cap, but visualizing data usage per month would be nice to have, as well as being able to adjust my plan.


Change log

Update history of iPhone App [myEPB]

– Added support for iPhone X
– Fixed authentication bug with login and touch id
– Fixed “unable to connect” error
(c)Electric Power Board of Chattanooga

details

iPhone App [myEPB] Other details

  • Sales maker:
    Electric Power Board
  • Release date:
  • Version:1.2.0
  • Price:Free

Download

Download the[myEPB]@iPhone App

Download the APP!
myEPB|Download the iPhone APP from AppStore




Comments

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