myVCA hospital


myVCA|Download the iPhone APP from AppStore

myVCA is your tailor-made guide to raising a healthy and happy pet.

· 24/7 Live Chat with Licensed Veterinary Professionals
· Get health care and medication reminders
· Quickly book appointments
· Order pet food, treats, and more
· Access personalized pet care information

Not a VCA client? Find a hospital near you at Learn more about CareClub at



Download the[myVCA]@iPhone App

myVCA|Download the iPhone APP from AppStore

Evaluation at the itunes store

Evaluation of iPhone App [myVCA] at itunes store

  • newest version:4.5 out of 5 stars (4.5 / 5)4.5359
  • All versions:4.5 out of 5 stars (4.5 / 5)4.5

Number of people evaluated:961



Screenshots of iPhone Apps [myVCA]

myVCAScreenshot of 1myVCAScreenshot of 2myVCAScreenshot of 3myVCAScreenshot of 4myVCAScreenshot of 5
(c)VCA Antech Inc.

People reviews

Impression and review of people to iPhone App [myVCA]!

  • Very helpful
    by ffjaws on September 22, 2021 at 5:14 pm

    I love being able to see what shots/appointments i need to schedule for my dog. If you have care club it tells you what shots/appointments you have available for it to cover

  • Not accommodating for sick pets
    by PdiddyGaga on September 22, 2021 at 9:53 am

    The vet services at this location are terrible!! There is NO help for pets to be seen when they “suddenly ” take ill. No one knows when they will be sock- that’s why we go to the doctor- including pets. Instead, they offer an appointment for a future date that’s 4 weeks from the date of your pets illness. This has happened to us at least twice already. Just AWFUL “care”

  • Really convenient when it used to work
    by Brilliantmindss on September 10, 2021 at 4:01 pm

    I could schedule my appointment, access vaccine records, and change payment options all through this app which made it so much easier than tracking down the right phone number. Several months ago this app just refused to load anything for me, every time I opened it it just said “you are not authorized to this resource.” I lost my credit card and have to enter a new payment option for my membership but am unable to because NONE of the phone numbers I’ve been given have gone through and I can’t access the app. I’ve sent a report about this and i keep up with every app update hoping this will be fixed but I’m still locked out.

  • Great care
    by Punkin Leo on September 10, 2021 at 5:32 am

    VCA Arroyo has taken care of our dogs on their best days and their worst days, and they are always our first call. They always manage to fit us in despite their busy schedule. We love all of the veterinarians, and cannot say enough wonderful things about them. Having a sick dog is never fun, but we know our fur family is in the best of hands when we need a vet.

  • App is worthless
    by candice.alvarez on September 7, 2021 at 10:06 pm

    You can not access anything on here at all. Anything you click on has an “uh oh” message. I’ve tried updating, deleting, downloading again. It’s completely useless.

    by JAHAITIAN on August 25, 2021 at 12:30 am


  • Professional and Expert Vetinary Practice
    by bobby-s on August 9, 2021 at 12:08 am

    The Doctors and Staff at VCA Willow Mill Animal Hospital are the best and most caring. They are highly professional, knowledgeable and courteous and treat their patients with love and care. My Frenchie Booboo receives such professional care and love and is a healthy doggie thanks to the Doctors and Staff. Booboo loves the treats they give her!!!!

  • Cant even open the app
    by Beckaaroxx9 on July 18, 2021 at 5:15 am

    Will update review if I’m ever able to open the app. The login page wont even load.....

  • Can’t Create an Account
    by kitten3958 on July 4, 2021 at 6:28 am

    I have no idea how the app works or not because I can’t create an account due to a bug. When I try to create an account, it asks me to verify my address, so it can make sure it has the right account. The problem is that my street address has five digits, but it only lets me enter four. So it can’t verify my address and therefore, can’t create an account for me and just locks me out. I’ve tried calling the hospital and the corporate office and no one has been able to help me and neither have any clue how to help troubleshoot the app. Please help and fix this bug.

  • can’t even reach a login screen
    by mallorydonaldson on June 21, 2021 at 3:05 pm

    the app won’t even launch. it shows the screen that just says myvca and then crashes.

  • Cannot login
    by Betty3686 on June 18, 2021 at 5:03 pm

    How are we supposed to use this app if, when signing up, we’re given an “account not found” error. That’s why I’m signing up—to create an account. So disappointing and unfortunate.

  • App updates
    by jmw3332 on June 17, 2021 at 1:53 pm

    Is there going to be a way to pay invoices directly on the app? Also make appointments for other issues such as nail trims/ear cleanings? As of now , it’s not possible snd those would be super helpful!

  • Unfortunately
    by Edie Renning on June 15, 2021 at 12:33 am

    I get paws, lots of paws while the app searches my location. It never finds the vet hospital I use.

  • No Access to the App and records
    by LillyS08 on June 11, 2021 at 3:17 pm

    My pets have been patients at VCA and still are patients but somehow I can’t access their information on the App with the excuse of Referral Client Restricted access. Is the App no longer working or providing support? I can no longer review when my pets next appointment is and when the next test are due.

  • Not useful
    by Onlyboringpeoplearebored on June 6, 2021 at 7:16 pm

    I don’t see any way to access test results or medical notes. Other systems such as Vitus Vet provide all that, which would come in handy while traveling or having to go to an emergency vet.

  • Great Customer Service
    by kltraver on June 3, 2021 at 11:25 pm

    I had an issue with the app not opening. After receiving my notification, they not only fixed it but emailed back to make sure the app was working. Thank you for your quick resolution and follow-up.

  • Zero stars
    by spinn19 on May 22, 2021 at 4:06 am

    I’d like to rate how the app actually works, but try as I might, it won’t let me sign in. I just get error messages. I’ve re-set the password, tried it in my iPhone, iPad, and an android. Literally cannot get into it at all. So I guess I won’t be video chatting with our vet. This has been an ongoing problem for months. I give up for awhile, come back, same issue. Can’t get into the website either, and when I do, my dog’s info isn’t there. And yes, I’ve contacted help desk several times and get an auto-reply. Worthless.

  • I can't login with email
    by tizonsoft on May 20, 2021 at 6:33 am

    It doesn't allow me to login with email. The password field does not work

  • Login
    by Aquamanofpdx on May 19, 2021 at 12:21 pm

    Every time you update your app I have problems logging in. It doesn’t like my email address and password. Try the forgot password link, that email doesn’t exist. Try creating a new account, that account name already exists.

  • Thank you
    by Creaguez on May 15, 2021 at 9:51 pm

    Both my little Trixie and I appreciate all your staff has done. VCA took care of Papas, Rocky, and Dash prior to Trixie coming to live with me. Each of you have provided the guidance and advice for the care necessary for all each of our pets.

  • Have to pay to use app
    by TLCummins89 on April 20, 2021 at 12:36 am

    Why send me a text message that states; ‘Manage your appt details, access your pet's vaccine records, invoices, healthcare reminders and more by downloading the myVCA app at’ if I can’t use it without paying to be a club member? I have an app with my other dogs vet, and it’s so useful, and I was excited this one had one also. Seems a bit much to charge to use an app to access simple things regarding your pet.

    by Babygirl0569 on April 19, 2021 at 8:55 pm

    Dr. Decker and all of the staff are the best! My pers have been taken there for past 30yrs and always get the best quality care and they’re treated with love. No other vet can compare. I love the app as well it makes it easy to track appts, pay for services and even reminds me to give meds to my furbabies. Normally don’t write reviews however they are just so outstanding I wanted others to know.

  • VCA
    by Marsha Thompson on April 13, 2021 at 12:25 pm

    I absolutely love this place and everyone there. I've had 3 dogs and I wouldn't go anywhere else. They are kind, compassionate and very professional. They go beyond caring and taking great care of all the animals. Thank you all for everything. ❤️

  • Can’t book appointment on app
    by scolob216 on April 13, 2021 at 1:58 am

    This app is useless to book appointments. Please fix!

  • Vaccine records
    by Allypie3 on March 31, 2021 at 5:10 pm

    I needed to get my dogs vaccine records so I thought I could go to the APP to retrieve them, which I believe I have done in the past, but nothing happens when I click on it. Not sure if there is a glitch but it would be so helpful to have this ability instead of having to call the vet.

  • Terrible
    by blanchette1005 on March 1, 2021 at 9:10 pm

    Does not load

  • Future function: sending videos through the app
    by wishofstar on February 4, 2021 at 10:08 am

    I love the app, but I’m hoping to add additional function. I’m hoping that I may send videos through the app. It will be easier to communicate with the vet.

  • Not very useful right now
    by Devin Austra on February 1, 2021 at 2:08 am

    I want to order pet food and flea/tick prevention but I can’t load the product information. It sticks on “loading” with the familiar three “meatballs” that usually signal something is loading and you should wait, but it never loads. I still have to call my local vet office and schedule a pickup.

  • can’t order food
    by Lee Anthony on January 27, 2021 at 11:49 pm

    literally all i want from this app/website is to be able to order my cat’s rx food, but that has not worked now for weeks, whether through the app or the website. get it fixed.

  • App issues
    by 3299eazy on January 9, 2021 at 1:43 am

    I’ve forgotten my password. Send it to my email, get my passcode, and click the link. The link ASKS if I want to go to the app, hit that link and makes you log in AGAIN! And it goes on and on... Ridiculous.

  • Fraudulent claims
    by clbwns on January 6, 2021 at 3:03 pm

    I downloaded this for a free trial of the “Chat with a “licensed vet” feature since I had a free trial of it. I don’t recommend this app especially if you have to pay for this chat feature. It’s not even a vet. It’s a vet tech that answers these the last time I checked... you could be a get tech with little to no school. They call receptionists vet techs at most places. The answer to a simple question about food was unable to be answered and I was told to call my vet. So there you go. Their claims are all false advertising. You’re welcome. **Edited to add response: if you are going to have your receptionists answer these questions you shouldn’t advertise that it’s a licensed vet that is fraudulent!! Even if they are “highly credentialed vet techs” they are still NOT LICENSED they are certified. You see the fraud now? And for all the exclusive education they apparently have they couldn’t answer a simple question about nutrition for a pet they have all the records on! It’s simply fraudulent. Don’t pay for it.

  • Login in Trouble
    by kc_emmett on January 1, 2021 at 9:54 am

    Use VCA as my primary vet hospital yet when attempting to login I am unable to and receive a message stating “referral client access restricted. At this time only clients who use VCA Hospital as their primary hospital can access the app.” Ive only used VCA as my primary hospital and have an account with website but unable to use the VCA app

  • Lab Results Needed
    by Lalcat10000 on December 29, 2020 at 4:55 pm

    This app does not provide that much help to me. It would help if the vet could post results from lab work performed, as well as results from other tests.

  • Total frustration
    by TJSM7589 on December 21, 2020 at 6:04 pm

    Awful app. Glitchy. So hard to get into without errors. Trying to refill a medication is like pulling teeth. Needs serious work

  • Great Help with myVCA App
    by Good Dog Truman on December 17, 2020 at 8:01 pm

    I recently loaded the myVCA app into my phone. Then I realized I had made a typo when putting in my email address. The app didn’t provide a way to change it. My VCA hospital referred me to the VCA corporate office where I got an email address to use to request the fix in my email address. In less than 24 hrs of sending in my request, my email was corrected by Katie who also followed up with me. Great service! Always get great, caring service from VCA.

  • Furious
    by Labrador Retriver mom on December 10, 2020 at 9:52 pm

    So when I logged into my account I noticed that my dog’s profile is gone, yet my partner’s cat’s profile exists. I do NOT want to create a new account just so that I can create a new profile for my dog. If I could, I would rate this app 0 stars

  • Missing Rx renewal
    by ...S.B on November 23, 2020 at 1:14 pm

    App works fine with reminders &tc. but when I tried to renew my cat’s prescription diet, the app offers no way to do it other than calling your vet, who is on file with them. When you hit the “buy online” button it simply takes you to the app’s home page with no further links to food. They very kindly explained at my vet’s office that you need to go on your browser, not the app, to the Vetsource web page to reorder. The app’s makers may want to rectify this.

  • Caring professionals
    by sherelise on November 20, 2020 at 9:11 pm

    Dr. Schwab and staff are so wonderful. They helped me care for beloved cat and now my aging dog of 14. I want to tell them thank you from the bottom of my heart

  • No longer works
    by therearenomorenames926 on November 1, 2020 at 2:52 pm

    I used to love this app as I could see when I had appointment scheduled and what my pets were due for however all of the sudden it’s only showing my deceased pets. I tried logging out and logging back in deleting the app and reinstalling it. When I reinstalled it it won’t let me sign in only create a new account even though there’s an option to sign in with existing account it is not clickable.

  • Easy to use
    by MJTrader on October 29, 2020 at 10:13 pm

    This app is easy to use. I love that I can check my dog’s medication and shot records. It is easy to schedule appointments without calling the vet. You can see your invoices in the app which is a very nice feature. Lots of functionality!

  • Frustrating
    by Katielu31 on October 26, 2020 at 5:03 pm

    I like the app but recently I’ve noticed that when I try to call certain contacts in my contact list “call my VCA” is always an option, as if it’s saved as an alternative number for that contact. Please fix this.

  • Too many bugs
    by NikkieLynn on October 6, 2020 at 8:53 pm

    This app has way too many bugs. Let’s start with the fact that half the time I have to re-login to the app when I want to use it. But today was the end-all of bugs. Eight notifications to administer my dogs heartworm preventative in under 5 seconds. Eight. I don’t need eight notifications. I don’t even need one notification because it doesn’t even notify me on the proper date. There is no way to delete this notification in any way shape or form to prevent it from going off again. So now my phone and my iPad keep alerting me that I have to give my dog his heartworm preventative which isn’t even due until the 19th. The notifications came in so fast my watch rebooted itself. You should be able to delete dosing reminders and you can’t. I can’t even dismiss them and there’s an option for that. And please don’t harass me with an email to help you sort this out. We played this game a year ago with the login bug and got nowhere.

  • Awful app
    by just let me post review on October 1, 2020 at 3:12 pm

    This is the second time I tried to access the app. I already logged in before and it would not recognize my pets. Now it will mot let me login as “already have an account.

  • New Update September 2020
    by Sirus' Mom on September 30, 2020 at 10:19 pm

    The original app worked fine. When I updated it September 2020, nothing is readable on my iPhone. All of the letters are squeezed together & overlapping each other. Information from medical records (labs, etc.) are nowhere to be found. I am a VCA employee & recommend this app to our clients, but this update is very disappointing...

  • Can’t sign in
    by Jessception on September 8, 2020 at 8:29 pm

    I’m having like 3 different issues. I can’t sign in on the app. I can sign in online via desktop. The only problem is I can’t switch VCA hospital locations via the desktop website. I usually switch them on the app. It’s the same login, for both VCA hospitals. I never had a problem. I’d just switch them through the app. On the website it always take me to the hospital I last left it on via the app. The issue is I’m trying to reorder my dogs prescription diet, but my dog goes to a different VCA hospital than the one it’s keeping me stuck on. I also tried to reset my password on the app and the link in the email is broken and doesn’t work. I’m just going to order from chewy instead of VCA I guess.

  • Worse App Ever
    by Blacc_Knite on August 29, 2020 at 6:39 pm

    This app logs me out every other day and tells me that my username and password isn’t correct after 800 tries of me trying login.

  • The worst vet experience ever
    by Rascalpup on August 13, 2020 at 2:55 am

    This app is worse than useless. When i called the vet hospital to check in for my appointment (as instructed by the sign outside the office), i was told to use the app to check in. Why not let me check in on the phone, since I’m here and we’re talking ON THE PHONE? Then i spent 15 minutes trying to check in using the app, and failing to get the chat button to work. The best i can guess is my appointment was never added to my account? I don’t know. I called in several more times, and they finally checked me in “manually” and we got on with the appointment. Ordinarily this wouldn’t be terrible, but a car in the sun in Texas summer, with two screaming cats, trying to use a non working app and just wanting a PHONE CALL, was freaking aggravating. We finally just had the “appointment” over the phone, which is what i tried in the first place. The app failed in the worst way. It took the place of a working service and made the whole visit terrible. The app shows my pets and their records, but was utterly useless for the appointment. The vet apologized and said it was their very first day using the app, and they are still working out the kinks. *** If this had been my first time at this vet, i would have changed vets and never returned to this office. ***

  • Still can’t create my account months later
    by Paygeyohey on July 7, 2020 at 4:28 pm

    Regardless of the updates, I still can’t create an account. The required search function for the “find your local vca” always turns up 0 results, regardless of what you type in. This happened months ago with an older iPhone, since then I’ve upgraded and updated the app and it still does not work.

  • Great experience at VCA with my yorkie Shay Shay
    by happy yorkie on July 4, 2020 at 5:06 am

    Thanks to the Doctors and friendly professional women staff, my doggie Shay Shay and I relieved quick, smooth and wonderful care at vca. My 11 yr old yorkie was back to her happy active self in just 3 days! Thank you guys!

  • Can't create account!
    by St.Melyd on June 26, 2020 at 10:51 pm

    Firstly, I have an account with VCA Meadow Hills and they have all my info. Secondly, I can't create the account despite filling in the missing part of my address clearly on record and after selecting 'none of these' for my pet's name (which they also have btw) I hit the sign up button and I get a blank screen. Thirdly, I can't create a password. Frustrating. Please help!

Change log

Update history of iPhone App [myVCA]

This release includes:

Minor bug fix and performance improvements

Please reach out to [email protected] with any feedback.
(c)VCA Antech Inc.


iPhone App [myVCA] Other details

  • Sales maker:
  • Release date:
  • Version:3.13
  • OS:iOS,iPhone,iPad
  • Price:Free


Download the[myVCA]@iPhone App

Download the APP!
myVCA|Download the iPhone APP from AppStore


Copied title and URL