It says updated a year ago but the app UI appears to still be stuck back to 7+ years ago. Also unable to login with my credentials. No place for help on how to log in or if it will work with our complex.

This App has been non-functional for over a year. Several requests to fix this have been submitted to Propertyware support, but they do nothing except give lip service. It has become apparent that Real Page has no intention to fix this App. It should be removed from the Apple App Store as a fraud.

Worst app ever. Love the software- but we are on the go constantly! What can this app even do? Very disappointed.

The app is basically useless. With my last property management platform I could run my business from the app. Propertyware is much more labor intensive and time consuming than it should be.

It doesn’t work at all. Crashes every time. Save your space.

This app has the potential to be a great tool but needs to be more user friendly. More functionalities of the actual desktop version. Need to improve work order editing. Conversation character space. Ledgers are hard to follow in this format. I basically use it to look up contacts in individual portfolios. If it could better mimic the actual desktop version I would use it everyday. Doesn’t update automatically nor does it house all vital info needed to answer owner questions on the spot. Half the time when I select tenant contact info it kicks me out. Please improve on this tool, it really could be useful.

I’ve called for well over a year and filed multiple complaints about the Ap. We constantly get unnecessary updates for Propertyware, yet they can’t get a workinh minike ap. It’s 2020 and I work on the run. We are currently looking for a better system that suits our needs

Terrible

This app which is a part of a large publicly traded company is the worst piece of feces I have ever seen. The fact that my company alone pays thousands of dollars to this company every month for their software to have this app be a side piece and continually bug out every time and never actually allows you to use it is appalling. Every time you call customer support to have them tell you what’s wrong with it they tell you to delete it and reinstall it only to have it fail again right after. If you search for anything in it, it just shows a blank screen saying that it can’t show you the results even though you can see it’s there, but it just won’t return the results. Like it wants to work, but the little steam engine just can’t get going. I’ve been dealing with the tech side of this company for years and they are honestly the most elementary of people you have ever talked to. I had to personally tell them how the website they built for my company can be a https website and I literally don’t know what I’m doing besides downloading the instructions from godaddy. I was actually correct. It was dumbfounding.

Constant errors... may not show server errors any longer but they now read “null” errors. Any tab selected opens up more errors. Pointless

We desperately need a working mobile Ap in our on the go business. 1. You cannot get to reports. This is crucial. Why can’t we at least get to “money in” to see what your open AR is. 2. Maint request need to ping you, otherwise it’s no different than monitoring your email watching for WO 3. Competitive software is far ahead in thinking of the roving manager. Pw should consider things like picture uploads when you are out doing your collections and property checks; the ability to easily search for a tenant and text from the ap AND capture the texts back to conversations within Pw

You need to take some tips from Buildium’. This software is not user friendly and can’t create a work order on the app!?!?

Notifications!!!!! It would be perfect if my phone would chime as soon as a new work order was submitted! Please? Customizable notifications for other people’s uses would be helpful as well. New notes, messages, conversations, new work orders, closed work orders, and any other updates, all of which we could turn on or off in the app depending on needs. As a maintenance manager, this would give me an edge in customer service in quicker response to tenants needs.

Keeps telling me username doesn’t exist, but will work on internet page. Still framed for the old iPhones. Not a good app.

This app comes nowhere near the functionality and access that the web version has .. Constant crashes, difficult to navigate .. Just login into the website in your browser and forget the App.

Took 8 months to push out an update that’s still not optimized for any new phones, that on top of a ton of bugs still being present.

Terrible. Super dissatisfied

I really needed this app to be better than it is, tons of bug issues that need addressing. Until all the issues get worked out, I’d pass on this app, and I’d think real hard before committing to purchasing services with the website as well. Jury is still out, I’ll be waiting....

What a waste of time!! Just as terrible as the web version.

I’m left no other choice but to give the app 1 star ⭐️ that doesn’t deserve. It doesn’t even work & actually get NO ⭐️!! Waste of time!!!!

The app will not even recognize my email that works on safari and desktop.

This is the poorest attempt at a app. It just shows you info and can’t do much really with it. It’s better to just log on the website itself. Propertyware should just scrap this app and tell everyone to use the website. Maybe like AppFoilo they can make a mobile version of the website

This app on iOS does not work and hasn’t for three weeks was given 45 to 60 days to fix and we as consumers pay for this service 🤔

This app has been ignored by propertyware for several years, even the 11/2017 update doesn’t fix the glaring issues. For instance, you can’t even view a work order description if it exceeds 40 characters, the app does not let you expand the field to view it in its entirety. Custom fields also don’t display properly. Additionally, you can’t even add notes or change a work order from the app. The app functionality and design has changed very minimally since 2009. Would not recommend this app.

Hasn't even been updated since 2014... Enough said.

This app provides no ledger information.

App never seems to be able to communicate with the system. Even after the updates. Tried it on both my 6+ personal cell and my 5s work phone.

I can log in, but nothing works. What's the point?

I would love to be able to place a work order from my phone.

Good for quick contact but that's it! Can view or pull up work orders every time. Frustrating

It's a great idea, but falls short in work orders. For example: you can not create a work order from the app. I want my staff to see an issue and create a work order for my approval. You can not see more than about 40 characters of the description of the work order. So, if you have a long list of items to accomplish, your field staff will only see the first part. That's a really big problem with the app. On the pro's side: great tenant and building information with all the information you need at your fingertips. Fix the work order area and make it more functional and this is a useful app. Right now, it's a contact list.

I like that I can easily access basic info on the go, but it's really missing out on the full potential. It's not really too much to ask for two-way syncing between the app and the website! if you're going to pay to have a native app, then at least make it useful.

Definitely needs the calendar! I usually just sign in from Safari on my iPad unless I just need to look up a phone number or something.

Adequate for basic data. The app is slow to upload pictures. Need ipad version.

This app really does not provide much functionality. It would be better if it provided ability to open a new work order as an example. Going to normal web based access is how I operate due to mobile app's limitations

I haven't used the mobile app for awhile, so when I tried it recently, I was pleasantly surprised with all of the new features. However, as a Leasing Agent, a couple very important features from Propertyware are missing - appointment/calendar management and property/lease filtering. Consider those two features, and you'll definitely be on your way to a five star app!

This is a great app. We just switched from Property Solutions and like the ability to look up work orders, follow up with leads, and be informed of new alerts. Keep up the good work and adding functionality. The ability to IM/chat with colleagues and tenants would be nice.

The updated version is much, much better. Would be nice if the ledgers for owners and tenants were actually ledgers instead of the strange things that they are now were they only show some filtered information.

It really needs a deep search function. I cannot find prospects or contacts with Street or City information

Basic function. Wish there was more access to other parts of software

Every time I close a work order the app crashes

Worked very well before iOS 7 came out

Although it is nice to be able to access some information on my phone, the overall functionality of the app is almost useless for me. Would love to be able to access my calendar from the app!!

Great app for getting info on the go. Wish I could create a work order on the go as well.

Basically read-only. I sure would like to do actual work with the app, but if I could do that, PropertyWare would lose the opportunity to charge me for inspections. You are supposed to be able to add to conversations from this app, but as of today this feature is not working on my iPhone 5. I look forward to future improvements!

I love being able to access contact info for my tenants and owners any time without cluttering my contacts. It's also nice being able to see outstanding balances for tenants and owners. It could still increase functionality but overall it is an asset.

Functionality for what's included is nice. Would love to see a few more functions on it like my calendar so I could incorporate that with my other calendars. Also would like to see tasks/notes from the desktop so I could edit or add.

This needs to be upgraded to have: 1) the ability to create a work order not just view them 2) the ability to copy a phone number 3 ) it would be nice a text message option With this a PM can work anywhere mobil!

Feels like an app that was rushed and released prematurely. Most of the data doesn't even show up. The app closes itself frequently and shoots to the home screen. Very unreliable.

I like most of the new features but my conversations will not pull up at all. We have over 2000 properties in there and I know there are plenty of conversations. Worked fine with the last version just not in the new one.