Deliver innovative, personalized Customer Support and Sales for your Business. Textline lets your whole team chat with customers using SMS, not Short Codes. Your customers won't need to install an app, they can text your business via your dedicated Textline phone number. Since 98% of text messages are opened, customers are 7x more likely to respond to your text compared to a phone call or email. Textline decreases response time and improves customer satisfaction.

The Textline iOS app is a companion app to the Textline web service, intended to provide a set of on-the-go features to Textline users.

* iPhone App syncs with textline.com for both Mobile and Desktop use
* Multiple Phone Numbers for different Departments
* Text Message as a Team with accounts for multiple Agents
* Assignments: Assign Conversations to Team Members
* Whispers: Include notes inline with Customer Conversations
* Shortcuts: Store templates for frequently used business text replies
* Address Book: Save searchable notes about your loyal customers
* Notifications: Get alerts on your Desktop or Mobile device when New Messages arrive
* Auto Responses: Send an automated greeting or a special message for offline hours
* Availability: Toggle your status from Available to Away
* Scheduled Messages: Compose a text message to be sent later
* Facebook Messenger: Add your Facebook page as an additional Department
* NPS: Send Net Promoter Score surveys via SMS
* Integrations: Connect Textline to Zendesk, Slack, and Zapier



Download the[Textline]@iPhone App

Download the APP!
Textline|Download the iPhone APP from AppStore

Evaluation at the itunes store

Evaluation of iPhone App [Textline] at itunes store

  • newest version:3.7 out of 5 stars (3.7 / 5)3.72727
  • All versions:3.7 out of 5 stars (3.7 / 5)3.72727

Number of people evaluated:11



Screenshots of iPhone Apps [Textline]

TextlineScreenshot of 1TextlineScreenshot of 2TextlineScreenshot of 3TextlineScreenshot of 4TextlineScreenshot of 5TextlineScreenshot of 6
(c)Textline, Inc

People reviews

Impression and review of people to iPhone App [Textline]!

  • No notifications at all
    by YourTextlineClient on 2020-08-10 at 4:13 AM

    This app notifications do not work AT ALL! We use this texting service heavily and with no notifications of incoming texts its very challenging, we will look for a better option very soon.

  • notifications and badge problems
    by Oakweb on 2019-02-24 at 2:44 PM

    I too love the system as other reviewer said, but still no notifications or badges in IOS. As a result I miss critical texts sometimes. Developers when will you fix this? please respond

  • Frequently unusable
    by UnsatisfiedUser77 on 2018-08-01 at 11:09 PM

    Frequently, my business partners and I open the app to answer customers and can see nothing but a white screen. This has been going on for months, which I think is acceptable from a paid app.

  • Great app needs notifications
    by peteberman on 2018-02-04 at 10:22 AM

    Great app. Awesome solution to communications with great features like shared shortcuts. MAJOR drawback is super weak notifications and sluggish use on ios. Slow to update, compared to most apps. There is no badge icon to show messages like every other communications app. I use several small communications apps like Boomerang and Voxer they all have way better notifications. Customer service is great and responsive. Notifications and sluggish need to be solved to make it scaleable and long term use able.

  • Needs better notifications on the phone
    by Puccamix19908 on 2017-12-09 at 10:59 PM

    I run a business and personally LOVE textline however I’m irritated it doesn’t give me a proper notification badge about new messages on the phone. It pops up with all my notifications but it can really go missed along with everything else. Also, when I open the contact details on my phone, I would really like to be able for o click it and call out. Copying and pasting is quite silly.

  • texting is next level!
    by RobPiper on 2016-11-17 at 8:05 PM

    Textline as an overall service has been a great addition for the team. Texting is just a huge step forward in reaching our customers and saving us time. The app is super useful on the run and the mobile notifications keep us all in the loop

  • Incredible tool
    by User071385 on 2016-11-16 at 12:23 PM

    Incredible tool, great customer service and overall amazing company.

  • The best!!
    by Anonyknotcher on 2016-11-16 at 12:43 AM

    Textline is one of my most used apps and has transformed my business. Keep up the good work, Textline team!

  • Amazing service!
    by world4jc on 2016-11-07 at 7:19 PM

    Great company, efficient app and the best customer service!

  • Love textline
    by thenuttman on 2016-11-01 at 11:39 PM

    Great product and service!

Change log

Update history of iPhone App [Textline]

Minor bug fixes and improvements
(c)Textline, Inc


iPhone App [Textline] Other details

  • Sales maker:
    Textline, Inc
  • Release date:
  • Version:1.1.1
  • Price:Free


Download the[Textline]@iPhone App

Download the APP!
Textline|Download the iPhone APP from AppStore


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